Experience

NEW PENN MOTOR EXPRESS I Cinnaminson NJ

OSD Supervisor – Operations Department (18 years experience)

Completes required job functions as well as those of others within the office including but not limited to payroll, dock checks, freight inspections, claim reviews, training and developing new employees. Handle all inner office issues, customer service issues, OSD and interline issues. Assist with inbound and have been a key contact within the company for other terminal employees to contact for inbound and outbound procedures and questions about policy relating to those procedures. Oversee special projects and am the key contact for major shippers for all shipping, tracing and billing issues. Locate missing freight as well as recovering freight that has been damaged and separated. Member of the safety committee. Import coordinator for all dads, delivery orders and pier payments. Crossed trained in every aspect of daily operations and trained all new hire supervisors.

Kohl’s I Westhampton NJ (2005-2006)

Worked in all areas of the store. Started in Customer Service desk, cashier, floor clearing and circulating old merchandise to sale racks. Was hired as seasonal

Standard Glass I Phila, Pa

Small office, 2 office employees both responsible for all aspects of the job functions including but not limited to payroll, ordering, billing and all customer service. Glazing construction, business closed in early 1997.

Skills

Attention to detail, special projects, payroll, coordinating team efforts, reliable, client relations and customer service, time management, delegation, computer literate, operations, communication, training of new employees, multitasking, procedural work, logical thinking and problem solving, supervising, teamwork, invoicing and typing.

Business References: Steve Kapfer Manager C&M Forwarding 585-***-****

Mike Treanor VP Operations NPME 717-***-****

Bob Newton VP Operations Eastern NPME 973-***-****

Mary Harry Manager OSD 800-***-****