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Customer Service Manager

Location:
San Francisco, CA
Posted:
September 02, 2015

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Resume:

STANLEY J. RYNIEWSKI, C.P.A.

**** * ********* **** #***, Chicago, IL 60618

Phone: 312-***-****

Email: acrigm@r.postjobfree.com

FINANCE AND ADMINISTRATIVE MANAGEMENT

CPA with a diverse business background seeks a challenging financial opportunity. Outstanding background in finance and administrative functions. Team player who accomplishes goals and goes beyond assignment requirements. Excellent career progression to positions with increasing scope and responsibility. Background and skills include….

Manage Budgeting, Financial Analysis Reporting, Month and Year End Financial Statements process adherent to GAAS and GAAP Standards.

Oversee Accounting, Payroll, Purchasing and Human Resources functions.

Maintain Hiring, Training and Daily Management of diverse staffs.

Executing turnarounds of unprofitable, inefficient functions achieving organizational goals.

Acting as Change Agent developing Policies and Procedures improving efficiency.

Strategic Planning, Financial and Business Analysis.

Company Liaison for Audit; Perform Audits of Internal Control and AR Collections.

Contract Negotiations, Cost Control, Cost/Benefit Analysis.

CAREER HISTORY & ACHIEVEMENTS

THE DEPARTMENT OF PUBLIC HEALTH – Chicago, IL

City agency focusing on making Chicago a safer and healthier place by working with community partners to promote health, prevent disease, reduce environmental hazards and ensure access to health care for all Chicagoans.

Manager of Finance (2011-2015)

Reports to Deputy Commissioner of Administration & Finance, responsible for $162 million budget, manage grant and revenue operations which consist of eight direct reports.

Plan and direct the work of staff engage in the fiscal oversight of over $120 million of grants.

Administer the billing and collection of $10 million of departmental revenue

Champion change of polices and procedures ensuring sound fiscal grant program management.

Developed annual departmental budget and revenue projections

Assist and consult department programs regarding development of grant budgets.

Provide fiscal review analysis of RFP respondents’ financial statements.

Positions held at ILLINOIS STATE TOLL HIGHWAY AUTHORITY - Downers Grove, IL.

A state system with 1,700 employees for a 286 mile limited access highway with an annual revenue

of $600 million.

Chief of Business Systems (2008-2011)

Reported to the Executive Director; directly oversaw the positions and functions of the Customer Service Call Center, Violation Enforcement System (unpaid tolls), and Business Systems' Integration Group.

Eliminated a backlog of 1.3 million violations and generated $58 million of revenue.

Strengthened accounting processes and reduced monthly chargeable expenses by 60%.

Spearheaded contract negotiations, which provided $3+ million in additional annual savings.

Responsible for $47 million budget and manage department consisting of 72 employees.

Developed electronic toll collection policies for maintenance, management, and operations.

Oversaw successful integration of new back office systems for electronic tolling operations.

Stanley J. Ryniewski, C.P.A.

Illinois State Toll Highway Authority continued…

Fiscal Operations Manager (2005)

Strengthened A/P Section with 9 employees that processed $211 million in annual payments.

Established accrual processes, account reconciliation tools, and procedures to expedite

month-end and year-end financial statement close outs.

Executed Special Amnesty Payment Program for violation notices.

OFFICE OF THE EXECUTIVE INSPECTOR GENERAL - Chicago, IL.

An Independent agency which worked to detect, eliminate and prevent waste, fraud and corruption by employees conducting business with the entities under its control.

Chief Financial Officer (2005 – 2008)

Oversaw $6.7 million budget

Managed accounting, payroll and purchasing functions.

Implemented accounting procedures for asset control, accounts payable, expense monitoring, financial reporting, and budget preparation.

Introduced monthly and year-end accounting reports that enhanced the budgeting and operational decisions of executive management.

Negotiated contracts relating to rental leases.

Agency’s lead regarding State Compliance Audit.

Positions held at THE OFFICE OF EMERGENCY MGMT. & COMMUNICATION (OEMC) Organization manages and operates the City of Chicago's Public Safety Communication Systems

supports the response of Police, Fire, and Emergency Medical Services (EMS) resources.

Managing Deputy Director (2004)

Directed administration and operations of the nation's 2nd largest 911 Center.

Oversaw and reviewed annual budget preparation and human resources.

Deputy Director of Finance (1999-2003)

Managed $60 million budget, orchestrated and analyzed all financial activities; provided leadership to executive management in areas of operational / capital planning and funding.

Secured $5 million in capital funding to upgrade all communication hardware equipment.

Led contract negotiations with international firm to provide equipment for operations.

PROFESSIONAL DEVELOPMENT

Registered CPA and member of AICPA 2001-present.

Institute of Internal Auditors. 2005-present.

Additional Seminars/Courses Completed include… Corporate Tax, Auditing, Fraud Detection, IT Database classes, IT Network classes, Income Tax and Payroll, Forensic Accounting, Financial Administration of Federal Grants for Recipients, Cost Principles:2CFR Part 220, 225, 230 and FAR 31.2, Developing Nonprofit IDC Rate Proposals Under 2 CFR Part 230, Federal Grants Update 2014, Managing Federal Grants and Cooperative Agreements for Recipients

Software… Oracle, Excel, Microsoft Word

Aquinas College, B.S.B.A., Major Business Administration / Accounting, Grand Rapids, MI.



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