PROFILE
Energetic and hardworking with a self-motivated work ethic; coupled with a flexible approach to assignments. Demonstrated ability to perform independently and as a part of a team, building cooperative relationships among management, the community and staff in order to achieve measurable results. Talented in prioritizing issues and visualizing the “big” picture when considering the long term effects of my decisions. Out of the box approach in problem solving, while valuing input from team members. Seeking a position, preferably in Health Care Administration while demonstrating additional skills in:
Training and Development
Organization and Time Management
Excellent Written and Communication
Team Leadership
PROFESSIONAL EXPERIENCE
Supervisor, Medical Practice Nov 2014- Present
Krystal Medical Associates, LLC Washington, DC
Train staff for New satellite office
Credentialing and credentialing
Organize quarterly meetings to make sure new location is up to speed.
Medical Office Manager 2011- Present
Glenn Dale, MD
Efficient in the EMR System- MD Online
Train employees on insurance protocols and verifications, acquiring prior authorizations for outpatient procedures.
Organization quarterly meetings on overviews of the practice performance
Weekly check with billing on claim denials for re-submission and non-payment.
Credentialing with insurance companies, renewals of contracts and signing up with new insurance companies for participation.
Physician Scribe
Go through Plan of Care from Home care Agencies before the Doctor signs them.
Medical Office Assistant 2006-2011
Responsible for implementation of federal and state based financial programs. Worked with the general public in delivery of health care as the first point of contact for medical institution.
Competent in federal, state, and private payer entities and coordination of benefits of those entities while articulating to patients their rights and responsibilities.
Adhered to the department and hospitals specific standards for data entry and patient selection when registering, admitting or scheduling a patient for services at the hospital.
Used audited tools to evaluate paperwork and files on each office visit to ensure accuracy and completion of information obtained and paperwork completed. Recommended corrective measures to implement to correct errors found a result of audits.
EDUCATION
Bachelors of Science in Health Care Administration June 2014
Stratford University Falls Church, VA
GPA: 3.40
TECHNICAL PROFICIENCES
Typing: 45wpm
Proficient in Microsoft Word and Excel, Microsoft Access, Microsoft Publisher, Microsoft Outlook
Windows Print artist, Page maker, Internet, Operating Systems.
Proficient in English and French.
Proficient in Medical Terminology.
References available upon request.