Kassandra Mora

*** **. ******* **. *******, Ga **909 646-***-****•acrie2@r.postjobfree.com

OBJECTIVE:

•To obtain a position that offers a range of challenges and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing my current abilities and skills with in a positive team environment.

SKILLS:

Professional demeanor

Flexible, enthusiastic, and self-directed

Strong customer focus with a caring attitude

•Detailed oriented and posse’s ability to handle multi-task effectively

Excellent written and verbal communication skills

Willingness to embrace constructive criticism and continually improve

Creative thinker with the ability to identify and solve problems

Ability to function well both independently and as a part of a team

Ability to multitask under pressure and be highly responsive

•Great Organizational skills

Success in managing a large staff

Working knowledge of medical office software and major operating systems such as MS Office, Copy machine, Fax machine, scanning machine, and basic office equipment.

•Social Networking

•Typing 45 wpm

Passion for helping others be the best they can be

EXPERIENCE:

Mangos Tropical Cafe Miami Beach, Fl 2009-2010

Office Clerk

•Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.

•Compile, copy, sort, and file records of office activities, business transactions, and other activities.

•Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

PascualMd Beauty & Wellness Cosmetic Center Aventura,FL 2011-2014

Receptionist/Office Manager/Consultant

Greet, assist and direct guest, workers, visitors and the general public

Answer all incoming calls and handle caller inquiries

Schedule appointments

Clean and sterilize instruments and dispose of contaminated supplies

Contact medical facilities or departments to schedule patients for test and or admission

Set up medical laboratory equipment

Sterilize and prepare rooms

Perform Date Entry and processing

Supervision of all staff

Maintain high morale and good relations throughout office

Hold office staff meetings weekly

Responsible for attendance, personnel files, performance reviews

Oversee screening, hiring, and training of new staff

Ensure compliance with job description and employee manual as well as office procedure Monitor patient payments

Supervise surgery schedule

Ensure staff follow-up with patients

Maintain relationships with vendors, hospitals, and referring sources

Monitor staff time cards and payroll

Order all medical and office supplies while ensuring best prices

Monitor patient satisfaction and online reviews

Meet with physician and doctors weekly to prepare agenda

Perform any other tasks requested by physician or doctors

Maintain medical records

Make Deposits

Generate Inventory Records

Educate patients about surgical options during phone inquiries as well as during office consultations

Discuss surgery costs and financing and facilitate a commitment to proceed

Follow up with patients after consultation

Support patient’s needs and expand relationships with existing clientele

Schedule surgery efficiently, working with hospitals, physicians and patients

Provide patients with pre-op and post-op instructions

Serve as a chaperone during female patient encounters

EDUCATION:

•North Miami Beach Senior High 2010 High School Diploma

References upon Request

Contact this candidate