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Customer Service Sales

Location:
Pompano Beach, FL
Salary:
I would like a fair and competitive offer
Posted:
September 02, 2015

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Resume:

Tina Reigel

**** **** ******, ***** *******, Fl. 33067

Cell 754-***-****

* Email: acridy@r.postjobfree.com

Sales and Marketing Professional

Sales and Marketing Professional with extensive experience in high energy sales. Committed to achieving maximum sales volumes, and increasing market share while demonstrating effective territory management. Highly skilled in identifying opportunities for sales growth and introducing targeted products into the marketplace.

Core Strengths:

Strategic Planning and Growth

Key Account Management

New Product Launch

Brand Recognition

Training and Development

Multitasking

Effective Time Management

High Quality Customer Service

Strong Attention to Detail

Key Accomplishments

Built and maintained influential customer and supplier / rep relationships.

Salesperson of the Year @ Electronic Equipment

Inside Sales Person of the Year @ WYLE

President’s Circle Winner Arrow Pacesetter Award - 165% to Plan

Opened new on-site inventory management facility at a top-tier customer in Puerto Rico, and added $5 million dollars in new business.

Professional Experience

L-com Global Connectivity, Boca Raton, Fl July 2012 - Present

Manufacturer of wired and wireless connectivity products

Customer Service Representative

- Ensured proper qualification of all contacts, customers and opportunities

- Mastered the L-com order entry process including the EPDS order entry system

- Consistently cleaned and keep current the contact database

- Oversee timely and accurate entry and review customer orders

- Followed all ISO 9001 procedures and work instructions related to the position

- Interacts with the L-com customer via the most efficient medium for the customer

- Learned L-com’s product offerings

- Assumed additional projects as directed by the management team

- Contributed as a team member in the customer service department and provided the best customer service possible to our internal and external customers

- Strived to make the customer’s experience with L-com pleasant and effective

Communications Supply Corp, Fort Lauderdale, March 2011 – March 2012

Distributor of Data Communications

Sales Assistant

Support sales group of five inside sales, three outside sales. Assist in securing price and availability from manufacturers, expediting, manage open purchase order report, provide sales people with quotes, also provide them with data sheets for quotes, respond to sales requests from customers when team members are unavailable

UniQuip, Boca Raton, Fl Sept 2010 – February 2011

Independent Distributor

Inside Sales

Inside Sales for an Independent Distributor currently sell into accounts stateside and globally, focused on selling into OEM’s and CEM’s. Specializing on inventory solutions, consignment of excess inventory, lot purchases. Core competency is on hard to find products, allocated products, and obsolete products

NRC, Boca Raton, FL February 2010 – April 2010

Temporary Task Force

Temporary, Part-time position assisting with research and reconciliation of billing in-plant store material issued from March of 2009 – March 2010. Assisted with other projects, including matching product database spreadsheets.

Embassy Suites Deerfield Beach Resort & Spa December 2009 – Sept 2010

Luxury Resort

Customer Service

Interim position while waiting for the industry to recover. Hotel/Resort customer service duties included bell/valet, customer interaction and guest services.

South Atlantic Component Sales, Palm Harbor, Fl. July 2007- Aug 2009

Manufacturer’s Rep Firm

Account Manager

Remote Account Manager increased revenue in the South Florida Market 110% year over year. Developed new customers while interfacing with existing customer base to provide synergistic design solutions utilizing SACS portfolio. Worked closely with manufacturers’ sales force and Distribution Channel Partners. Presented product training to distribution partners with follow through in the account base, targeting product to identified customer needs resulting in design win and increased revenue.

Sager Electronics, Lake Mary, Fl. Apr 2005 - June 2007

Distributor of Electronic Components

Field Sales Representative

Remote Field Sales Person covering the South Florida Market. Utilized an engineering consultative approach to develop relationships with the engineering and purchasing departments. Built and maintained influential customer and supplier / rep relationships. Increased revenue 34%, 2006 vs. 2005.

Arrow Electronics, Inc., Deerfield Beach, Fl Apr 1999 – Apr 2005

Distributor of Electronic Components

Inside Sales / Customer Program Representative

Responsible for developing pricing strategy, territory potential and identifying opportunities for growth that increased market share and improved service levels in a $10-million territory. Transacted all order entry/sales maintenance functions. Developed relationships at all levels within customer organizations effectively increasing revenue. Effectively in troubleshooted issues

to determine the most effective solutions. Processed and strategized large quotes-bids and contracts. Established and managed bonding inventory programs at various customers.

Opened new on-site inventory management facility at a top-tier customer in Puerto Rico, and adding $5 million dollars in new business. Researched expenses and organized strategies that improved profitability for the branch 33%

Future Electronics Deerfield Beach, Fl Apr 1996 – Feb 1999

Distributor of Electronic Components

Inside Sales and Marketing Representative

Responsibility included maintaining and managing an account base of approximately $1.7 million is sales. Developed and maintained profitable relationships with existing accounts in South Florida through telephone sales, face to face calls to customers, negotiated pricing, prepared quotes, processed orders, customer service, expedited and marketed over 200 lines. Established and managed an inventory management program for one customer supporting 85% of their electronic components needs. Managed JIT Inventory Programs valued @ $1Million annually.

Hammond Electronics, Ft. Lauderdale, Fl June 1990 – Apr 1996

Distributors of Electronic Components

Inside Sales Representative

Full range of duties included inside sales, customer service, negotiating prices, processing orders, preparing quotations, marketing new products. Established and managed an account base of approximately 40 customers resulting growth of 47%. Managed a Vendor Schedule Share Program.

Education Brevard Community College, Melbourne, Fl. AA Degree

SOFTWARE SKILLS

Proficient in EPDS, MS Excel, Word, Net Suite, Outlook, Lotus Notes, Internet

Interests: Golf, Fishing, Hiking, Swimming, Camping and Traveling



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