Anel Marshall
**** ******* ***** ***., ****** Haven, FL 33880 863-***-****
acrid9@r.postjobfree.com
EDUCATION
Mexico University: Centro de Estudios en Ciencias de la Comunicacion July 1998
Bachelor of Science in Communications
Major – Graphic Design and Advertising
Grace Hill Web-Based Multi-Family Career Certifications 2011
Fair Housing Advanced Telephone Technique
Knowledge of Fair Housing Laws
Time Management Conflict Resolution and Team Building
Multi-Family Housing Industry
Resident Retention Budget Analysis
Advanced Internet Marketing Advanced Leasing and Closing Techniques
EMPLOYMENT HISTORY
Jaymor Management, LLC
278- Apartment community
Yardi and AMSI on-site leasing platform
Lexis-Nexis Resident and Resident First advantage Data software
Assistant Property Manager June 2012 - October 2014
Prepared reports such as Monday Report, Manager Report, Pre-close, Month end, Variance Report, monthly tenant delinquency reports and property accruals for corporate office
Reviewed and closed financial books for assigned properties on monthly basis, collected and deposited money to bank on an on-going basis through remote deposits
Collaborated with property manager to complete monthly financial and property activity reports and complete and approve all move-in/move-out paperwork
Managed all property invoices and all suite, move-in/move-out and other leasing data on the on-site property management software system in a timely manner
Leasing Consultant November 2007 – June 2012
Provided excellent customer service by engaging prospects on the telephone and/or Internet to visit and tour community
Closed and received funds, produced daily, weekly and monthly reports, processed applications for residency and scheduled apartment visits by coordinating with all parties, including vendors, maintenance team, etc.
Prepared all documents including lease and addendum(s), notices, collected delinquent accounts, renewal leases, resident service requests and follow-up
Utilized graphic design experience by creating and maintaining eye-catching marketing and advertising works using various media, created and maintained a successful resident retention program, community newsletter and activities calendar, conducted market research and comparison analysis (market survey)
SKILLS, PROFICIENCIES, AND CORE STRENGHTHS
Proficient with Microsoft Word, Excel and AMSI accounting software; PC and Macintosh Environments
Fluent in Spanish and English; Business English/Spanish and Writing Skills
Advanced Internet Marketing; Advanced Advertising Skills
Exceptional Communication and Customer Service Skills - able to multi task and work in a fast paced environment while remaining calm and professional
Proficient with time management and an effective, goal-oriented planner to ensure meeting goals
Able to motivate, train and supervise team members/employees to ensure proper training and colleague empowerment
Very responsible in handling funds, record keeping and accountability
Graphic design expertise: Adobe Illustrator, Adobe Photoshop, Adobe Freehand and proficient with equipment, including Plotter (various sizes), silkscreen and elemental film development