Derek T. Capers

September *, ****

Dear Human Resources,

Thank you for this opportunity to present my resume. I would describe myself as an experienced professional, with more than 5 years of experience including, customer service roles, labor intensive and warehouse roles as well as working for a respected leader in the automobile service industry. I am very accustomed to hard work, quality of service and the standard of excellence. I have worked in professional offices as well as the labor intensive fields promoting company policies, work ethics and overall teamwork.

I would welcome the opportunity to further discuss my skills and this position. If you have questions or would like to schedule an interview, please contact me by phone at 404-***-**** or by e-mail at acri8s@r.postjobfree.com. I look forward to hearing from you.

Sincerely,

Derek T. Capers

PROFILE

I would describe myself as a hardworking, responsible person looking for an opportunity to grow and better myself. A team player but also independent enough to get the job done on my own. My views on being punctual and working efficiently are very strict and essential to me on a job. I'm also very confident with my skill sets and attitude. I provide quality customer service, promoting a spirit of excellence. I know I would be a great addition to any company, business or firm. Thank you for your time and God bless.

SKILLS

Proficient in the following: Training, Customer Service, Excel, Microsoft Word, Power Point, Outlook, Publisher, Forklift, Plano-gram and Pallet Jack experience. Product Knowledge, Quality Focus, Customer Focus, Organization, Client Relationships, Promotions, Reporting Skills, Attention to Detail, Territory Management, Competitive Analysis, Job Knowledge. Inventory, Labor intensive roles, Shipping, Loading and Unloading. Also packing, assembly line, picking, storing and distributing of goods.

PROFESSIONAL EXPERIENCE

Drive Line Retail 05/2014- Present

Merchandiser

Extensive experience in complete store remodels, retail resets, planograms and modular refreshes.

Knowledge and experience in new store set up, gondola and fixture installations.

Ensured store reset completion according to planogram and standard of procedures for specialty and national retailers.

Knowledge and experience in new store set up, gondola and fixture installations.

Focused on resets, merchandising projects, and partnering with 3rd party vendors to ensure timely completion of projects.

ACI Newspaper --- Kennesaw, GA 10/2013 - 07/2014

Lead Warehouse Coordinator

Responsible for storing and distributing of materials. Unpack and check goods received, maintain records of received goods and rejects unsatisfactory items. Lift heavy items and may operate a forklift. Prepares and maintains records of merchandise shipped. Post weights and shipping charges and prepares goods for final shipment. Supervise and coordinate activities of respective area/ department with full accountability for results in terms of costs, methods, quality, quantity, operations and personnel.

Enterprise Rent-A-Car – Marietta, GA 02/2013 - 10/2013

Service Agent /Inventory Part-time

Responsible for the care and maintenance of the cars on the lot; vacuuming and preparing cars for customer rental;

Provide shuttle service, bringing cars to and from car washes and dealerships for servicing; valet transports to and from offices, checking fluid levels, and changing tires. Keeping up and maintaining inventory requirements.

Prime Retail Services – Acworth, GA 02/2012 –03/2013

Part-time Merchandiser

Responsibilities included, but not limited to; in-store product setups; read and facilitate Plan-o-grams; assemble and install store fixtures; product assembly, return and recalls; recall item pickup and processing; store resets, retrofits and remodels; loading and unloading trucks and provide related assistance whenever necessary.

Just Breakfast Inc – Kennesaw, GA 08/2011 02/2012

Delivery Driver/ Kitchen Help

Delivered orders between locations as needed; answered incoming calls on a daily basis and processed orders; worked within a high pace environment; stocked, cleaned, assisted prep and line cooks when necessary; provided customer assistance and worked as Cashier during peak hours.

ALORICA INC. KENNESAW, GA 12/2010 03/2011

Training Assistant

Worked with classroom facilitator to ensure all aspects of the environment are operational on a daily basis; processed supply orders and equipment tickets for classroom; maintained and update the records for each participant to ensure proper training credits are allocated for certification. Coordinate and managed attendance through instruction of Time Tracker, making necessary adjustments for payroll approvals daily; Distributed paychecks and recording of pay rate and work hours of students in training. Maintained order and provided disciplinary action for participants when needed, enforcing the company policies and procedures during training periods.

Atlanta Bonded Warehouse – Kennesaw, GA 08/2010 – 11/2010

Warehouse Associate

Unload and process incoming stock; processed outbound shipments of inventory via UPS, commercial carrier, SCP delivery trucks and will calls; move, store and transfer materials, supplies and merchandise in and about a warehouse, loading dock and storage area; maintain stock in an organized fashion on shelves or in proper locations; maintain warehouse in a clean and safe condition; climb ladders to maintain upper level areas. use hand and fork lifts safely and as required.

Little Caesars Pizza – Marietta, GA 12/2009 – 08/2010

Crew Member

Provided quality customer service as mandated by the Ten Customer Service Standards, Five Priority Guidelines, Remedy Process, and the telephone and front counter procedures; prepared products according to Little Caesars recipes, specifications and procedures as described in the C.A. R.D. S. materials and as shown on the station job helpers; cleaned and organized work stations and other assigned areas to help maintain the standards for restaurant image; practiced safety and security procedures as required; followed policies, procedures, and standards of conduct as outlined in the Little Caesars Orientation and Training Handbook and as directed by management.

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