J. E. Greenhood

**** ***** ******, *******, ** **809

316-***-****

acri7g@r.postjobfree.com

Objective

To obtain a position with a results driven company that is customer oriented and will utilize my skills while expanding my experience in business.

Qualifications

Type 80 wmp

Office equipment and automation: Fax, printer, scanner, copier, lamination machine, 10 key calculator, switchboard, U.S. Postal stamper, envelope stuffer, petty cash, supply inventory management and purchasing, action items and request for information logs, new hire processes, payroll and timekeeping processes, organizational skills, database management.

Proficient in all Microsoft Office products, GoTo Meeting, HTML, Compuware, DB2, FoxPro, COBOL, JCL, APS, SQL, Expediter, Easytrieve, TNET/ENDEVOR, Quickbooks and Crystal Reports.

Environments: MVS/ESA, MVS OS390, VSAM, COBOL II, DB2, APS Batch, Zeke, EASYTRIEVE, ISPF/TSO and OS/JCL.

A quick study and eager to learn new products, systems and strategies.

Detail oriented and works well under pressure.

Successful at troubleshooting and fixing immediate problems.

Education

ECPI Richmond, Virginia - Associate Degree in Applied Computer Science, November 1996

Blue Cross and Blue Shield, South Carolina – Progressed IT Courses in Cobol

Accenture Training on Compuware products: File aid, File aid for DB2, File aid RDX, and Strobe

Online courses including

Work History

May 2015 - Current – Freelance Consultant

Provide written evaluations for products and services, develop and implement social media marketing, inventory evaluation and reconciliation, price point comparison, compile and report statistical data and product research for multiple contracts.

October 2008 - May 2015 – Affordable Coin Shop (Old South Marketing) – Inverness, FL

Co-owned and operated coin shop. Responsibilities included customer service, store front and online sales, website design and maintenance, order fulfillment utilizing best shipping practices, inventory management, product and services procurement and contract, and market research.

November 2007 – September 2008: MAXIMUS, Eligibility Councilor – Topeka, KS

Employed by a private business contracted with the State of Kansas. Primary duties included assisting state employees on individual applications for the State Health Insurance program, Healthwave. Responsibilities encompassed requesting missing information and assisting clients in determining eligibility. Factors consisted of researching past and current employment as well as other unearned income such as child support and Social Security. Progressed to case maintenance to help assist individuals with updates to their open cases in which continued eligibility was determined.

July 2007 - November 2007: Kelly Services, Eligibility Councilor – Topeka, KS

Temp to hire position with MAXIMUS.

December 2004 – July 2007 – Sam's Club (#8176), Cafe/Demo/Packager/Floater – Topeka, KS

Café Sales Associate - responsibilities included preparing food in accordance with Serve Safe Standards, customer service, stocking, merchandizing and cleaning. Bakery Associate/Demonstrator - heavy sales and marketing to customers utilizing demos, instructionals and product Q&A’s. Assisted in base icing cakes, decorating cupcakes and cakes, packaged baked goods for merchandising on the sales floor, breaking out products to be baked the next day, cleaning, stock room management, taking orders for both cakes and baked goods, answering bakery calls and baking when required.

November 2001 – November 2004 – Old South Marketing, Inc., Apartment manager – Hernando, FL

Co-owner responsible for all aspects of the business. Primary duties included merchandising and sales to potential clients, customer service, research and contracting services within budgetary allowances, building and grounds maintenance management, data entry, A/P, A/R, account reconciliation, collections on delinquent accounts and office management. Installed and maintained security surveillance system and troubleshooting software issues.

October 2000 – August 2001 – Brannon and Tully Comforce: Accenture - Bellsouth, Software Developer – Hoover, AL

Assigned to Wholesale Billing BIBS Team, responsible for ongoing production support, UNE 319 Tapestry conversions and automated volume tracking prediction reports in SQL for Excel spreadsheets. Worked in other departments such as CABS for UNE 319 Conversions, responsible for documentation for both major and minor implementations. Environment: MVS OS390, COBOL II, DB2, TSO/SDSF and OS/JCL.

December 1997 – August 2000 – Blue Cross and Blue Shield, Programmer – Columbia, SC

Assigned to private business AMMS and responsible for ongoing production support, production research, ENDEVOR to TNET/ENDEVOR conversion. Key member of the Quality Assurance Enforcement Team. Participated in ongoing projects to add new insurance plans into processing systems. Created reports to confirm status of claims in both APS (S-COBOL) and Easytrieve. Environments: MVS/ESA, VSAM, COBOL II, DB2, APS Batch, Zeke, EASYTRIEVE, ISPF/TSO and OS/JCL.

April 1997 – November 1997 – Ward Financial Services, PC Development & Support– Columbia, SC

Installed PC software and built programs in Visual DataBase. Upgraded lap tops and provided client support. Created Windows based programs in Visual DataBase for laptop and printer inventory tracking.

September 1996 – October 1996 – Ernie’s Components, EDP Internship– Richmond, VA

Programmed in Data Base IV, modified and improved PC hardware database, and maintenance log/incident report analysis database. Modifications included client interface enhancements, screen display re-design, enhanced query options, and mouse support.

References Available Upon Request

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