Laura M. Collins

**** *. ******* ******

Orange, California 92867

***/***-****

acri6t@r.postjobfree.com

Summary Proven track record of Property Management in Retail, Commercial and Residential portfolios; excellent communication skills; high energy and enthusiasm; strong analytical skills, detailed oriented, organized and self motivated. Yardi Conversion Team Leader.

Employment Experience

11/2014 – 6/2015 Associate Technical Account Manager- Commercial

Implementation

Manager – Cliff Taylor- 800-***-****

Yardi Systems, Inc.

3 Hutton Centre Drive, Suite 800

Santa Ana, CA 92707

Set up Commercial Clients database and website

Assist Clients in setting up properties, buildings, floors areas, units, leases, schedule steps, recoveries, reconciliations, owners, vendors, beginning balances, chart of accounts, charge codes, options, clauses, etc…

Assist clients in setting up new users and permissions, accounts & options, receivables and payables

Assist clients in troubleshooting and errors in database

Assist clients in processing 1099’s in Yardi

Oversee a portfolio of Commercial Clients

11/2013- 11/2014 Vacation Planner

Manager – Steven Preczewski- 714-***-****

Disneyland Resort

1313 S. Harbor Blvd.

Anaheim, CA 92802

Assist Guests in Planning Magical Vacations for their

Family and friends.

Provide assistance and information for incoming Guests while visiting the Disneyland Resorts, Parks, hotels and nearby places of interest.

Coordinate payment and collection for services at the Disneyland Resorts, including Annual Passports, all ticketing purchases and other services provided within the Parks.

2010-11/2013 Property Manager/Designer

Owner-Self Employed

LMC Interiors

Orange, CA 92867

Manage residential properties. Turn over/lease residential homes. Implement property upgrades, handle all aspects of rental process from advertising, initial interview, credit check, rental agreement and management of asset.

Design and remodel interior rooms for clients for complete upgrade to residential properties.

Asset/Estate Management

2008- 11/2010 Property Coordinator Analyst

Supervisor- Dale Godges, Controller

Spruce Grove, Inc.

3719 S. Plaza Drive

Santa Ana, CA 92704

Supervise Yardi software conversion and user activity, as well as maintain Yardi functions and programming for each of the five Apartment Communities and one retail center. Administer the set up and maintenance of permissions and menu sets in Yardi for each user. Problem solve and repair issues within the program.

Analyze tenant ledgers, A/R reports, unit activity, availability, occupancy and various other reports in Yardi for accuracy and proper usage and procedures by all users. Regularly submit Aged Receivable reports to Ownership for review and follow thru with on-site personnel to maintain and confirm accuracy.

Monitor the overall usage of the Yardi program at each of the properties and insure that procedures are being done correctly and in a timely manner.

Establish policies and procedures for Yardi use at each of the properties for reporting purposes to the Corporate office.

Act as liaison at corporate office for all on-site personnel.

Maintain all tenant ledgers and record all financial transactions for 58 retail/office tenants in the multi use retail center.

Collect from bank and track all NSF checks for each of the six properties and follow thru with Yardi posting and notifying on-site property personnel for follow thru on collections.

Gather weekly occupancy, leasing and traffic information for each community and compose excel spreadsheet for Property owners review of overall status of communities on a weekly basis.

Compile Property Profile binders for all apartment communities to include pertinent information regarding each property.

Compose advertising matrix for each of the communities for managers to better track advertising.

Prepare monthly bond reports for HUD and government agencies for three of the apartment communities.

2006 – 2008 Assistant Real Estate Manager

Asset Services

CB Richard Ellis

7777 Edinger Avenue, Suite 300

Huntington Beach, CA

Independently manage shopping centers in Los Angeles, Ventura and Orange County.

Oversee contracted vendors services on the properties

Maintain tenant relations and coordinate maintenance items to resolve problems.

Adhere to local City municipality requirements regarding property standards.

Facilitate planning, budgeting and control of operating and capital expenditures.

Prepare accurate, timely and completed monthly narrative and variance reports.

Perform regular inspections of properties within current portfolio. Recommend and direct alterations, maintenance for properties as necessary.

Coordinate tenant move-ins and move-outs.

Prepare annual budgets, forecasts and monthly performance reports.

Prepare NNR, LOI & 3-Day notices for existing and prospective tenants.

Handle leasing calls for all vacancies located within portfolio. Show space to prospective tenants for the leasing of properties.

Prepare, maintain and update building binders, vendor rosters, tenant matrix spreadsheets.

Prepare spreadsheet of Notice Addresses for all current tenants in portfolio.

Responsible for Landscaping and Janitorial services at Class A Shopping Center in Orange County

2000 – 2006 Property Manager

Villageway Property Management, Inc.

Owner – Ardis Kubas

Irvine, CA

• Manage a real estate portfolio of homeowner associations

throughout Orange County.

• Negotiate contracts and oversee daily operations at all

Properties.

• Develop business plans which include annual budgets as

well as policies and procedures for each property.

• Govern the management services for all common areas,

building structures and facilities.

• Maintain property management asset value in excess of

$50MM.

• Direct monthly Board of Director meetings and generate

monthly management reports.

• Advise Boards of Directors of Civil Code and California

State Building Requirements.

1991 – 2000 Property Manager

Condominium Management Services Owner - Jim McCarthy

Claremont, California

“Duties listed same as above”

1989 – 1991 Assistant Property Manager

C/L Builders Developers

Owner – Harry Crowell

Upland, California

• Assisted in management of three commercial office

complexes with square footage in excess of 500,000.

• Interfaced with lessee to provide tenant improvements.

• Negotiated new and managed existing contracted

Services.

• Managed monthly asset income and expenses in excess

of $600,000.

1985- 1992 Collins Roofing- “Owner”

9598 Lemon Avenue

Alta Loma, CA

Accounts Payables, Receivables, Payroll, Workers Compensation Insurance, Material Supplier Payments, etc…

1986 – 1987 Customer Service Representative

Lightner Development

Rancho Cucamonga, California

• Coordinated and scheduled contract labor for new

residential development

• Generated reports for on-site construction

• Interfaced with new home buyer during home evaluation

process

• Developed new home buyer specification packets

Professional Education, Licenses & Certifications

General Education Requirements - Cypress College, CA

California Association of Community Managers Certification

Construction Defect Litigation Seminar Series

Contract Negotiations

California Salesperson Real Estate License

Tenant/Landlord Law Seminar – Urban Futures

Professional Associations

Member of Community Associations Institute

• Motivational guest speaker

• Topic – Time Management

Member of California Associations of Community Managers

Treasurer for Orange III Homeowners Association

References

Available upon request

Contact this candidate