NANCY L. FRANKLIN

*** ****** *****

Lugoff, South Carolina

803-***-****

CAREER EXPERIENCE:

SOUTHERN FOODSERVICE MANAGEMENT, INC., 1987 2014

Blue Cross Blue Shield, Columbia, South Carolina 7500 Employees

Responsible for three locations, overseeing day to day operation, hiring

Training, P&LS, Inventory, Payroll & the implementation of new concepts

And programs.

ØHewitt Associates, Atlanta, Ga. 2001 thru 2005 1600 Employees Project Director

Manage day to day operations for a cafeteria that supports a secondary unit by cooking and transporting hot food. Responsible for personnel, employee and management training, purchasing, promotions, catering, inventories, P&L's; of 2 sites; stocking of 54 conference rooms and 22 break areas.

Catering and Executive catering, including food preparation, set up and monitoring of events for international Hewitt Executives, mindful of individual needs.

Oversaw implementation, set up and service of an additional 600 customers at the secondary location when Hewitt bought Northtrust.

Planned the new kitchen area, while we continued serving from a large storeroom. Managed challenges of establishing a Foodservice Operation in an already existing building.

ØAmanda's Cafeteria, Mrs. Smith's Bakery 600 Employees Foodservice Director

Managed an employee cafeteria for Mrs. Smith's Bakery, also open to the public.

Utilized public access to keep the entire operation under budget by increasing sales and catering in the local area.

ØLucent Technologies, Sandy Springs 2300 Employees Atlanta, Georgia Foodservice Director

Responsible for cafe, catering and vending.

Accountable for P & L's, budgets, loss prevention. Decreasing loss by 35%.

ØThe Southern Company, 1500 Employees Atlanta, Georgia Foodservice Director

Responsible for day to day operation, hiring, training, purchasing,

Invoices, promotions, vending, inventory, monthly P&L and payroll.

Catering and large amount of Executive catering including special

events.

ØWestern Electric 4500 Employees Atlanta, Georgia

Asst Foodservice Manager

Oversaw the division of large unit to create a multi-site unit.

Trained staff in production, safety, and customer service.

Created and implemented promotions to increase revenues.

Responsible for all financial aspects of operation. Redesigned and reorganized catering.

Waffle House Corporation

Opened new Waffle House Restaurants

Hired and trained all new personnel.

Set up record keeping, purchasing and all needs of operation for new managers

ØOver 29 years in the foodservice industry with emphasis on employee retention, training, and education.

ØOver 29 years in management: accountable for P & L's, budgets, increasing profits while decreasing loss, troubleshooting. Special attention to catering and promotions. Solid budget achievement. Opening of new accounts. Excellent cooking and recipe development skills. Excellent computer skills

ØCertified Serv-Safe, and Certified Training Manager.

ØSouthern Foodservice Management "National Manager of the Year "2001.

ØNominee for Manager of the year 2006

ØSFM Manager of the Quarter 1 st quarter 2005

ØSFM Southern Star Award 2004

H.A.C.C.P. Trained

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