Kristen Gorombol
Sugar Land, TX 77498
acri42@r.postjobfree.com:acri42@r.postjobfree.com
mailto:acri42@r.postjobfree.com
mailto:acri42@r.postjobfree.com History:
Apple, Inc. (Badged employee) Dec 2012-present
Austin, Texas
Business Support Specialist – Apple Store for Business
-Order entry and support for Apple Store for Business
-Responsible for efficiently producing accurate quotes and submitting them to sales reps and their clients
-Back office support for four Account Managers in the California territory, collectively generating sales of over $11 million each quarter
-Protecting confidential information when processing orders for clients while maintaining good rapport with
Account Managers
-Awards and recognition include receiving the award for Most Supportive team member for the busiest quarter of fiscal year 2014 as well as consistently ranking first on the team for driving results since joining the team
Apple, Inc. (Contract through Volt) Jan 2012-Dec 2012
Austin, Texas
Data and Order Entry Representative
-Data entry and support on iOS Developer Team for overseas iPhone application developers
-Responsible for initiating Sales Exception Approvals and assisting the Order Entry team of the Apple Store for Business
-Maintain customer confidence and protect operations by keeping information confidential
MVP Sports Bar and Grill Sept 2005-Jan 2012
Austin, Texas
Assistant Manager/bartender/wait staff
-Responsible for production control by maintaining an Excel spreadsheet of daily revenue totals
-Head of marketing for social media and advertising for the business
-Responsible for the front and back of house duties including payroll, bank records, invoices, and scheduling
City of Austin Municipal Court September 2004-February 2005
Austin, Texas
File Clerk
-Retrieving and delivering files for court docket
-File records away in alphabetical or numerical order
-Process and scan traffic violations into database
Computer Skills:
Ability to type 80+ wpm, SAP, Microsoft Office, Mac OS X
Education:
The Court Reporting Institute, Houston, Texas December 2010
Texas State University, San Marcos, Texas: Bachelor of Science in Criminal Justice August 2004