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Manager Customer Service

Location:
San Francisco, CA
Posted:
September 03, 2015

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Resume:

STEVE

CLEMENT

“I can strongly recommend Steve for any business looking for a strong, dedicated, and tireless professional. Steve is a great team player and willing to consistently do whatever it takes to help the company along and achieve company goals.” Cory Martin, Principal, MBA Construction

“Some of Steve’s responsibilities for the management of production included hiring of manpower and coordination and securing of the necessary equipment. Steve showed dedication to the company and bought 110% to the culture that has been part of our company for over 6 decades. ” Brett Nielson, VP of Operations, Whitaker

“Steve is a team player. His ability to unite a team and accomplish goals is unmatched. His demeanor, integrity and work ethic is something you don’t run across every day.”

AJ, Rounds VP Sales Lone Tree

“Steve can always be relied on to provide a honest feedback, take on any situation and offer solutions to include outside the box alternatives to deliver results and make things happen.

Darren Johnson, Regional Manager, Propel Fluids

cell: 801-***-****

acri3k@r.postjobfree.com

SUMMARY

Operations and business development milestones include:

Drove business development activities increasing sales 105%.

Opened 6 new facilities acquiring all permitting, equipment purchases, and securing good neighbor relations.

Coordinated PR program, donating a state of the art football field.

Developed recycle program saving over $1,000,000 raw materials costs.

EMPLOYMENT HISTORY

General Manager SK Materials – (9/11 – Current)

Coordinate customer service and supply chain to maximize customer experience

Built research team to explore new markets

General Manager- Whitaker Construction (8/09 – 9/11)

Lead new start up division building teams and processes

Developed relationships with governmental agencies

General Manager VanRock – (4/07 – 3/09)

Designed quality control, safety, MSHA, and environmental programs. Coached team to attain zero citations for two consecutive years

Negotiated permits for new facilities opening new market share

VP Operations /Marketing George Reed Inc - (4/04 – 4/07)

•Directed all operations, marketing, and public relations & Q.C.

•Deployed new software upgrades increasing productivity

Opened two new sites growing the company by 5%

New Projects/Bus Development Teichert Aggregates (10/94–4/04)

Developed new markets for specialty products including design, promotion and implementation

Turned waste stream into money stream making .5 million first year

EDUCATION

CSU, Sacramento, Bachelor’s Degree, Business Administration

PROFESSIONAL DEVELOPMENT

LEED Training, Dale Carnegie, Monroe Porter, Sandler Fundamentals, Fred Pryor, American Management Association



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