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Customer Service Project Manager

Location:
Little Rock, AR
Posted:
September 03, 2015

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Resume:

Objective

Obtaining a position that can utilize my unique skill set and my years of experience, while giving back to those I encounter is of the utmost importance. My interdisciplinary studies have prepared me for multiple types of research, teaching, and academia in general. My previous employment has prepared me for work in private sector in fields such as non-profit management, communications, marketing, community programming and education, and advertising. It is my sincere hope to obtain a position that focuses on education and the community.

Education

University of Arkansas at Little Rock • 2012-2015

Master of Arts in Interdisciplinary Studies (Literature/Art History)

• Delta Epsilon Iota Academic Honor Society

• University of California at Santa Barbara - English Broadside Ballad Archive

~ Digital Facsimile Transcriber

• University of Pennsylvania - Unbinding Prometheus Project

~ Contributor

• Sigma Tau Delta - English Honor Society

University of Arkansas at Little Rock • 2007-2012

Bachelor of Arts in English Literature

• Sigma Tau Delta English Honors Society

~ Historian/Public Relations 2011-2012

Metropolitan Career Technical Center • 1989-1992

Graphic Design - Certification

Bryant High School, Bryant, AR • 1988-1992

General Studies

Special Skills

• Advanced Computer Skills

~ Microsoft Office Suite (Word, Excel, PowerPoint, etc.), BlackBoard, Banner, Adobe Photoshop, Adobe InDesign, Adobe Illustrator, Adobe Lightroom, Google Slides, Multi-Ad Creator, Quark Express, Social Media, and extensive knowledge of Scholarly databases, educational library resources, and multiple archives.

• Advertising & Design • Non-Profit Management • Research

• Digitization • Grant Writing • Literature

• Document Creation • Fundraising • Interdisciplinary Studies

• Mass Communication • Archival Conservation • Art History

• Photo Editing • Museum/Gallery Curation • Educational Programing CREATE

ENCOURAGE

INSPIRE Ashley D. Heath

acri2v@r.postjobfree.com • 501-***-**** • 622 Newcomb Circle, Benton, AR 72015 Experience

University of Arkansas at Little Rock • January 2015 - May 2015 Graduate Assistant - Philosophy & Interdisciplinary Studies Department

• Created ADHE Departmental Program Reviews for the Department of Philosophy, and the Department of Interdisciplinary Studies.

• Served as an Ambassador for the Cooper Honors Society and UALR to visiting guest musician and scholar, Martha Redbone.

• Created forms and documents for the Oxford Consortium For Human Rights Workshop Series taking place at UALR.

Sequoyah National Research Center • August 2012 - May 2014 Project Manager - Documenting Arkansas Family Histories Project

• Researching Cherokee Citizenship and Intruder Documents to create an on-line searchable database of Arkansans left off of the official tribal roles. Project Manager - J.T. Moncravie Osage Project

• Researching and acquiring written works of and about the Osage Nation.

• Create a Bibliography of the Osage works and information available at the Sequoyah National Research Center.

University of Arkansas at Little Rock • August 2010 - May 2011 Tutor - Academic Success Center/TRIO Program

• Tutoring developmental students in writing, art history, and literature. Work Study Position. U.S. Census Bureau • March 2010 - August 2010

Census Enumerator - Saline County, Arkansas

• Bilingual Census Enumerator, Government Paperwork, Customer Service, Hospitality. Midtown Billiards • August 2003 - February 2006

Assistant Bar Manager/Talent Buyer

• Training, Scheduling, Ordering, Talent Buying, Contract Negotiations, Hospitality, Bartending, Event Planning, Fund Raising, Conflict Management, Promotions, Marketing. U.S. Pizza Company • November 2000 - December 2003 Assistant Store Manager - Rodney Parham & Heights Locations

• Managing a staff of 20, Quality Control, Ordering, Accounting, Scheduling, Training, Conflict Management, Customer Service, Human Resources, etc. Juanita’s Cantina Ballroom • March 1998 - November 2000 Server/Assistant Talent Buyer

• Wait tables in both restaurant and bar, customer service, bookkeeping, Aloha restaurant computer system, writing radio ads, band liaison, and much more. Group 5 West Advertising • May 1996 - March 1998

Graphic Designer

• All computer graphic design for the advertising firm, technical manual design for Orbit Valve, Integrated art processes, skilled in Adobe design programs, training, customer relations, collaborative work with client, sales, and production, etc. Arkansas Democrat-Gazette • July 1993 - May 1996

Graphic Designer

• Extensive printing process knowledge, hand- cutting color for advertisements, classified pagination, proof reading, graphic design, collaborative work with client, sales, and production, skilled at Multi-Ad creator program.



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