CAREY MORRIS
*** ***** ** **** *****, Atlanta, GA 30306
205-***-**** • acri2t@r.postjobfree.com
SUMMARY
An energetic and creative professional with a can do, no excuses approach to accomplishments. Extensive experience in management, new business development and outside sales. Specific expertise in customer retention and contract negotiation. Excellent verbal and written communication skills.
EXPERIENCE
• Jan-Pro Cleaning Systems of North Alabama – Operations Manager
Birmingham, AL
2014 - 2015
Oversaw daily functions of the operations department, of commercial cleaning company, doing business in the Birmingham and Huntsville metro areas. Company utilizes franchisee-owned and subcontracted cleaning crews to service over 460 clients. Responsible for overall customer account retention and service. Maintained professional communication and protocols with sales staff on new proposal reviews. Initiated the vetting and closing of franchisee candidates. Up-sold special services, to existing clients, to increase monthly revenue.
• Alfa Insurance Company – Agent
Birmingham, AL
2013 - 2014
Assessed client needs and provided customized insurance policies. Ensured all policy requirements were fulfilled. Developed marketing strategies to obtain new clients and provided additional products to increase client retention.
• Freelance Television Production
Atlanta, GA
2011 - 2013
Involved in the production of over 120 corporate and industrial videos. Experienced in various crew positions, including: Production Coordinator, Camera Operator, Editor and Production Assistant. Worked with corporate and agency clients, including: Coca-Cola, Home Depot, GE, The Weather Channel, Blue Cross Blue Shield and Cisco Systems.
• Cintas Corporation – Accounts Manager
Decatur, GA
2007 - 2010
Managed and developed sales territory and client relations for assigned account portfolio. Prospected and identified new business opportunities. Fostered and solidified relationships within existing accounts to uncover and exploit up-sell opportunities. Presented product value propositions to technical decision makers, influencers and economic decision makers. Negotiated pricing, processed agreements and managed account base. Exceeded Achiever’s Club sales targets by 8% in seven consecutive quarters.
• Salem Media of Georgia – Account Executive
Atlanta, GA
2007
Built and sustained a loyal client base, from the ground up, for two radio stations. Full creative and production responsibility for client ads airing on WGKA and WNIV. Coordinated live, remote broadcast events. Increased ROI by 400% for primary client, compared to their previous advertising campaigns. Grew revenue for “The Hub” radio show by 50% in three months.
• Clear Channel Communications – Account Executive
Birmingham, AL
2006
Managed new business development, selling radio advertising to small and mid-sized businesses, in the Birmingham metro area. Designed new marketing campaigns to meet corporate revenue objectives. Reactivated 75% of previously inactive accounts in assigned portfolio. Achieved 70% retention rate of existing clients in highly competitive market. Full creative and production responsibility, for non-agency client ads, airing on WERC and WMJJ.
• Quiznos Sub Franchise – General Manager/Co-Owner
Birmingham, AL
2003 - 2005
Managed daily operations of franchise unit generating $350,000 annual revenue. Hired and trained team of 25 employees. Ensured compliance with company policies and federal, state and local health code regulations. Controlled food and wage costs, inventory, product quality, and restaurant marketing responsibilities.
• Alabama Public Television – Associate Producer
Montgomery, AL
2000
Produced opening segment of political news program “For the Record”. Acted as on-air reporter, specializing in covering the governor and the Alabama State Legislature. Was offered promotion to become producer for documentary-style program “Alabama at Work”.
EDUCATION
• Chapman University – Master of Fine Arts
Orange, CA
2004
• University of Alabama – Bachelor of Arts
Tuscaloosa, AL
1999