Madhu Mandava Ph: 408-***-****

Cell: 408-***-****

**** *********** ** *****: acri27@r.postjobfree.com

San Jose, CA 95121

OBJECTIVE

Seeking a Challenging position in Software Quality Assurance.

SUMMARY

Over 10 years of experience in the high tech industry with proficiency in the entire QA process from procedure development to White box, Black box, Gray box and auto testing. Background includes design, development and testing of relational database management systems, Mobile software and Internet (WEB) applications.

EDUCATION

BS in Engineering (COMPUTER SCIENCE)

University of Poona, India

SKILLS / TOOLS

Languages: C, SQL, Python, JavaScript, JAVA, XML, HTML,

Internet Technologies: REST, HTTP

Testing/ Automation Tools: Selenium Webdriver, TestNG, JMETER, Silk Central, SVN, Eclipse, Jenkins

RDBMS: SQL Server 7.0, MS Access

Bug databases: JIRA, Bugzilla, Test Director, TeamTrack

Operating Systems: Mac OS X, Win 7 (32, 64), Vista (32, 64), UNIX, Linux

PROFESSIONAL EXPERIENCE

Western Digital, MV, CA 09/2008 – Present Sr. Staff QA Engineer

Tested several WDC WEB Apps and Mobile applications on various OS /browsers

Lead Releases, coordinating with the onsite, offshore and cross functional teams

Led Western Digital’s DLNA testing efforts.

Developed test plans and test cases for several WDC products

Create and execute functional and performance tests using automation tools like JMETER

Tested middleware REST API's and reported issues in JIRA bug tracking database.

Worked on Agile methodology in a 2 week sprint cycles

Functional Expertise in Web and mobile application testing for WDC products

Good team player with excellent written and verbal communication and interpersonal skills

Worked closely with developers in troubleshooting and finding resolution to the issues

Intuit Inc., Mountain View, CA 08/2003 – 08/2008 Sr. SQA Engineer

Tested several Intuit products such as QuickBooks & Quicken Checks, Forms and Supplies on the WEB.

Responsible for the entire QA process of Intuit Market. This includes interviewing QA Contractors, training, mentoring, writing test plans, test cases, reviewing test cases and scheduling.

Managed an outsourced project which was migrated from MS site server to MS Commerce server.

Ensuring timely release of projects with good quality and great customer statisfaction.

Responsible for communicating with end users (customer service reps) and resolving usage issues.

Responsible for QA builds and deploying them on testing servers.

Oversee automated regression and load testing

Contributed to product planning and review of product features.

Worked closely with software developers to isolate and reproduce defects.

Actively reported, managed defects using bug-tracking database Team Track.

Seven Networks Inc., Redwood City, CA 02/2003 - 07/2003 SQA Consultant

Seven provides mobile workers real-time access to corporate applications such as Microsoft Exchange and Lotus Domino email, PIM(Personal information management) information, corporate directories and documents.

Tested Seven mobile products on the WEB, on the mobile phones, Palm and well as on the PPC. The Wireless data applications are implemented using JAVA technology.

Developed test plans and test procedures for different features of SEVEN products.

Actively reported, managed and tracking defects in the bug-tracking database Bugzilla.

Actively participated in product/feature team meetings.

Reviewed product documentation and provided test matrices results in core team meetings.

Openwave, Inc. Redwood City, CA 02/2000 - 01/2003 SQA Engineer

Openwave is the world’s largest provider of mobile Internet software.

Tested Openwave mobile products on the WEB, on the mobile phones and as well as on the PDA’s. The applications are written based on object oriented programming language JAVA

Involved in Back-end testing using SQL Queries.

Reviewed Openwave mobile software products for Internationalization compliance.

Designed Test cases and test procedures based on functional specifications.

Modified and Run test automation scripts using WinRunner.

Actively reported, managed and tracking defects in the bug-tracking database clear Quest

Closely worked with development team on resolution of bugs.

Provided documentation for test results and manual modifications.

Build localization packages for several openwave products on Unix env.

Trained vendors to familiarize themselves to use existing products and answer various questions.

Performed Use Case scenarios and Black box testing.

References will be available upon request.

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