Melissa Belanger

***** ********** ******* **.

Home: 949-***-****

Effective resource, project planning, decision making and team building.

Work well in a multi task environment coordinating, planning and organizing multiple projects with various deadlines and changing priorities with minimal supervision.

Improve office organization by compiling quarterly budget reports, financial spreadsheets, graphs, organizational charts and company data reports using software applications, such as Microsoft Word, Excel, Visio, Project and other applications.

Strong ethics, influence and negotiation, leadership, interpersonal skills and communication skills.

Handle customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems, and providing exceptional service to both internal and external customers.

Professional Experience

Human Resources Assistant July 2015 to September 2015

Garden Grove, CA.

Posted and updated positions in Smarthires.

Processed paperwork for new hires and terminations.

Verified credentials in primary source.

Employment verifications.

Nurse Staffing Coordinator March 2015 to July 2015

Eisenhower Medical Center – Rancho Mirage, CA.

Maintained staffing for the patient care.

Maintained attendance records including sick leave balance and vacation usage.

Created the master schedule for each department in Ansos and distribute copies to the appropriate departments.

Updated time and reconciled appropriate hours with departments in Kronos.

Executive Secretary/Administrative Assistant October 2011 to March 2015

A Watkins – Costa Mesa, CA

Compile and prepare reports and documents pertaining to personnel activities.

Perform general administrative support such as filing, organizing, maintaining paper and electronic files, ordering supplies, composing documents and processing forms.

Answer and screen phone calls.

Verify and correct weekly time sheets.

Administrative Project Coordinator PMO February 2007 to September 2011

Schneider Electric – Tustin, CA

Performed complex administrative duties related to the various daily activities of the department and employees that I supported.

Researched, compiled and analyzed data to prepare reports, tables, charts and graphs on assigned projects.

Created and maintained records, logs, files and databases for use in monitoring, tracking, trending project costs (estimated costs vs. actual), completion dates (target vs. actual completion date), resources, and project status utilizing Microsoft Word, Excel and Microsoft Project for management.

Coordinated meetings, prepared agendas, transcribed and distributed copies of minutes to appropriate departments and individuals.

Established, maintained and updated personnel records and confidential department files.

Liaison for internal and external customers providing exceptional customer service identifying needs and resolving any issues and or concerns and taking appropriate follow up actions.

Provided administrative support scheduling appointments, maintaining team leads calendar and coordinating travel arrangements.

Screened telephone calls, business visitors and provided requested information to routine questions routing inquiries to correct personnel or department.

Ordered office supplies and other items as needed for office and remote employees.

Nurse Staffing Coordinator January 2000 to January 2007

Pacific Hospital – Long Beach, CA

Maintained adequate and cost-effective staffing for the patient care and ancillary departments.

Created and maintained the master schedule for each department tracked, verified and maintained employee files regarding required licenses, certifications and all other required credentials.

Provided orientation to agency personnel, verified required credentials and maintained their time and attendance records.

Reconciled and approved agency invoices verifying appropriate rate and department code.

Maintained attendance records including sick leave balance and usage.

Checked and corrected time sheets for each unit, ensuring accurate recording of time and department code.

Supported the Nursing Administration Department and staff by providing a variety of administrative and clerical functions.

Worked independently to gather data, develop and generate internal spreadsheets for weekly and monthly reports.

Education

University of California, Irvine –Project Management Program (Completed May 17, 2014)

Citrus Community College, Glendora, CA – General classes (One year)

Mt. San Antonio Community College, Walnut, CA – General classes (Two years)

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