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Customer Service Sales

Location:
United States
Posted:
September 01, 2015

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Resume:

Andy Singh

Phone: 407-***-**** Email: acrhzw@r.postjobfree.com

Address: ***-** ****** ****. ***** Ozone Park, NY 11420

PROFESSIONAL SUMMARY

Highly motivated pharmacy technician with extensive experience in the pharmaceutical field with demonstrated versatility in adapting to ever-increasing complexity in the Healthcare Industry. Works well independently as well as collaboratively in a team setting. Highly driven self-starter with strong interpersonal and persuasive communication skills. Strong closer: expert in establishing rapport and client trust; pursuing an entry-level pharmaceutical sales representative position in an industry leading company.

EDUCATION

UNIVERSITY OF CENTRAL FLORIDA, BURNETT SCHOOL OF BIOMEDICAL SCIENCES Orlando, FL

Bachelor of Science in Microbiology & Molecular Biology GPA 3.2 August 2008 – December 2011

Recipient of Bright Futures Scholarship

Dean’s List Recipient

UNIVERSITY OF CENTRAL FLORIDA, BURNETT SCHOOL OF BIOMEDICAL SCIENCES Orlando, FL

Bachelor of Science in Biotechnology GPA 3.1 August 2008 – December 2011

Notable coursework: Microbiology, Molecular Biology I & II, Experimental Molecular Biology, Biochemistry, Pharmacology, Medical Terminology, Cancer Biology, Microbial Metabolism, Molecular Biotechnology, Genetics, and Immunology.

EXPERIENCE

ADVENTIST HEALTH SYSTEMS Sanford, Florida

Pharmacy Buyer September 14 – August 15

Efficiently controlled inventory for the multi-state hospital system, Adventist Health Systems, for their mail-order facility with annual sales of $60 million.

Coordinated with wholesalers to ensure a consistent supply of medication to fulfill our patients needs by analyzing sales reports.

Saving patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.

Delivered Results:

Increased monthly rebates by 100% by purchasing best-contracted items, which resulted in savings in excess of $1 million monthly.

Quality Assurance Technician

Sanford, Florida

September 13 - Sep 14

Provide Initial Review on processed prescriptions before a pharmacist completed a final review.

Correctly completed pharmacy paperwork, including daily and weekly reports.

Communicated regularly with Physicians, nurses, insurances companies, and managed care organizations.

Verified processed prescriptions for correct drug, formulation, strength, and directions.

Rapidly integrated product information on new drugs for our patients and was knowledgeable in conflict resolution with our patients.

Delivered Results:

Verifying 650 + prescriptions daily within 2 months in position. A record in company history.

98% accuracy in identifying all errors in the processed prescriptions, the highest in the team.

Stayed late when needed to push orders out, boosting sales.

Andy Singh

Phone: 407-***-**** Email: acrhzw@r.postjobfree.com

Address: 125-20 Linden Blvd. South Ozone Park, NY 11420

CVS PHARMACY Apopka, Florida

Lead Technician May 08 – Aug 15

Processing of prescriptions and adjudicating through third party billing.

Served as Liaison between patients and insurance providers.

Always provided excellent customer service.

Effectively prioritized tasks and organized workflow to increase efficiency.

Directed the pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.

Earned the Pharmacy Technician Certification Board (PTCB) and the National Health Association Licenses in less than 2 years with no previous pharmacy experience.

Delivered Results:

Increased the average number of prescriptions filled daily from 140 to 200 within 4 months.

Fast track promotion from initial sales associate to lead technician within 15 months of hire.

SKILLS & ABILITIES

Detail Oriented Individual with fantastic customer service skills.

Proficient in PowerPoint, Excel, and Word.

Ability to interpret and articulate complex scientific material.

Clean driving record.

Recognized with talent to quickly build rapport with clients.

Driven by financial gain.



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