Business savvy Human Resource professional, operates with a sense of urgency in conjunction with business partners by delivering strategic solutions for organizational leadership. Has extensive employee relations and organizational alignment expertise. Equipped with keen ability to eliminate waste, create value, and drive the business forward. Champions’ organizational development projects that streamline operational systems, simplify processes, and ensure compliance of laws and regulations.
~Areas of Expertise~
Employee Relations Compliance Training Talent Management Expert Coaching Strategic Planning
Policy & Procedure Development Employee Communications Succession Planning
PROFESSIONAL EXPERIENCE
American Red Cross, Dallas, Texas 2013 – 2015 www.redcross.org
Sr. HR Advisor
Partnered with COE’s to develop, implement and evaluate HR programs and initiatives to exceed business needs
Lead employee relation efforts across client territory supporting labor laws and regulations while eliminating workplace harassment, and policy violations
Provided HR business leadership and direction to internal clients within operations management influencing leadership decisions
Unified HR strategy across talent acquisition and development, corporate culture, employee branding and other key performance indicators
Prioritized talent acquisition and development plans to fill critical positions linked to business success. Collaborates with corporate team to develop strategies to attract and retain top talent
Presented consultative advice to the human resources management team on people management issues ensuring consistency of management practices and approaches
Resolved issues related to organizational culture ensuring HR policies and practices align with corporate culture at the site level
The New Covenant Fellowship Church, McKinney, Texas 2013 – 2013 www.ncfc.com
Manager, Human Resources
Implemented policy & procedures to increase effectiveness of church offices
Provided HR strategy to streamlines processes
Worked closely with ministry leaders to provide coaching, guidance and continuous feedback
Successfully managed budget accountability while effectively mentoring/leading/developing others
Conducted briefings and ministry meetings for internal employees and external volunteers
Randstad US, Dallas, Texas 2010 – 2012 www.randstadusa.com
Regional Manager, Human Resources
Served as a strategic Business Partner with Executive Leaders and all business unit employees
Provided extensive employee relation counsel and conflict resolution
Administered development and administration of personnel rules and regulations
Implemented programs for employee training, and performance development
Managed the delivery of products/services to achieve desired end results
Facilitated goals and objectives management, while ensuring service excellence is achieved with all internal and external customers and employees
Developed strategies to enhance overall employee satisfaction, and increase morale
Monitored and advises Leadership on issues such as employee relations, conflict/grievance mediation and resolution, performance management, succession planning, and SQM policies and procedures
Advised inter-organizational Managers and customer representatives on projects, operational decisions, scheduling requirements, or contractual clarification
RUSSELL STOVERS CANDIES, Corsicana, Texas 2007 – 2010 www.russellstover.com
Manager, Human Resources
Provided overall strategic HR leadership with 11 direct reports and 34 indirect reports implementing human resources policies, programs and services
Led talent management, employee relations, training and development along with compensation and benefits programs
Developed Human Resources strategies to support overall business objectives including organizational design, employee relations and retention strategies
Conducted investigations relevant to DOL, EOC, TWC, employee relations and complaints in conjunction with corporate legal counsel
Enforced corporate guidelines and regulatory mandates including documentation and investigation of all reported allegations
Coordinated all leave paperwork and documentation; FMLA, PDA, ADAAA and work related leaves. Ensured efficient processing within established guidelines
Championed succession planning objectives across division utilizing Individual Development Plans and performance metrics boosting retention
WOODSIDE HOMES OF FRESNO, Fresno, California 2006 – 2007 www.woodsidehomes.com
Human Resources Generalist III
Delivered Human Resources initiatives including benefits administration, EAP and performance incentive rewards
Developed Leadership Development workshops, Employee Relations programs and performance management metrics boost retention and productivity
Implemented critical recruiting strategies aligned with corporate succession planning objectives
Managed payroll administration and personnel data via HRIS system (PeopleSoft) for terminations, promotions plus disciplinary actions. Served as Safety Coordinator ensuring zero down time for accidents and regulatory compliance for safety laws
DAN GAMEL, INC., Fresno, California 2005 – 2006 www.gamel.com
Human Resources Generalist
Led Human Resources function across multi-state facilities for RV retail conglomerate. Directed employee relations, recruiting, education and administration
Served as an essential point of contact across regions for human resource issues and store operation initiatives. Developed training and development programs reducing sexual harassment claims, discrimination, loss-prevention and involuntary termination issues
Implemented multi-tier management development plans aligned with corporate succession planning objectives
Utilized self-evaluations and performance metrics
Collaborated with regional managers to facilitate formal mediation for employees. Developed performance management metrics tracking policy operations
Led benefits administration including vendor invoice processing, account maintenance and payment approval
Tracked and monitored employee relations issues and status changes. Processed payroll and personnel data into HRIS (ADP)
INDEPENDENT HR CONSULTANT, Fresno, California 2002 – 2005
Managing HR Consultant
Developed and implemented organizational restructuring
Led off-boarding initiatives for RIF’d employees
Established communication & company culture (branding) directives
EDUCATION
ARGOSY UNIVERSITY, Dallas, TX PhD. Degree, Organizational Leadership, 2017
ARGOSY UNIVERSITY, Dallas, TX MS Degree, Organizational Leadership, 2013
NATIONAL UNIVERSITY, Fresno, California BA Degree, Interdisciplinary Studies, 2007
TRAINING AND MEMBERSHIPS
Diversity Tools, Harassment Prevention, Strategic Planning, HRIS, Certified Internal Auditor ISO 9001, Root Cause Failure Analysis, Basic Purchasing and Materials Management Certification (CSUEB), Advanced Human Resources Management Certification (CSUEB), Society of Human Resource Management (SHRM), and HR.com