Katy, Texas
acrhz4@r.postjobfree.com
SHEREE D RUST
OBJECTIVE
To obtain a position that is meaningful and challenging and enables me to represent my employers professionally while providing the highest level of office staff support and comfort to their patients.
SKILLS & ABILITIES
I have experience in high volume offices, HIPPA compliance, multi-tasking with efficiency in high energy offices, management, healthcare and benefits coordinator. I was a payroll clerk for 3 years and taught new hire classes. I have technical experiences with Microsoft Word, Excel, PowerPoint and Windows.
EXPERIENCE
PRIORITY EMERGENCY ROOM
December 2014-August 2015
PRIVATELY OWNED, FREE STANDINGE EMERGENCY ROOM, CHECKING IN AND OUT PATIENTS, VERIFYING INSURANCE, COLLECTED COPAYS, TRAINING IN HIPPA AND CPR, SCHEDULING TRANSFERS, AMBULANCE TRANSFERS, LABCORP AND STAT PICK UPS, ASSISTING WITH PATIENTS WITH THEIR PAPERWORK AND NEEDS.
FRONT OFFICE COORDINATOR, PREGNANCY HELP CENTER
March 2014-January 2015
Non-Profit Organization scheduling clients for intake visits, mentoring appointments, ultrasounds and child development classes, checking in/out clients, Provide resources to homeless/battered women, 25+ hours of training courses in Life Coaching with AACC(American Association of Christian Counselors), Hours were cut to part time hours recently.
FRONT OFFICE COORDINATOR, KATY WOMENS CARE
Jan 2011-March 2014
Scheduled patients for obstetric and gynecological exams, ultrasounds andbone mineral density testing, new patient coordinator, checking in/out patients, verified insurance benefits, answered multi line high volume calling for appointments, medical records coordinator, scanning of medical records, encounters and business documents, spoke with patients on many different levels of medical needs and triaged them to the right exam and correct doctor. Laid off due to downsizing of the office, 3 doctors downsized to 1 doctor.
CUSTOMER SERVICE, HEALTH HELP INC.
2009-2010
Assisted doctors and nurses with getting the patient the right test at the right time by utilizing innovative programs to help reduce patient exposure to radiation with appropriate diagnostic imaging exams. Multiple 100% Quality Assurance awards 2009-2010. Quality Assurance bonuses for 4th quarter 2009, 1st/2nd quarter of 2010. These Quality Assurance awards provided excellent customer service and ensured immediate results for patients to getting the right test in efficient manner. Thus, saving the patient out of pocket expenses.
TELLER, BANK OF AMERICA
2007-2009
Identified customer needs by referring financial products and services like checking/savings accounts, bankcards, and CDs. Teller of the Quarter 2007.
CLINIQUE CONSULTANT, DILLARDS
2007-2007
Meet/exceed daily counter sales and standards through Clinique Consultations by listening to customers and uncovering their needs, advised and taught custom-fit skincare/makeup application, built business through creating new clients and loyal clientele, maintained an efficient and pristine counter and personal Clinique image by merchandising/meeting counter standards, practiced hygiene standards, checked in new stock, inventory and cleaning testers.
HOMEMAKER, BROKEN ARROW, OK
2004-2007
Maintained daily routines for children and family
SALES/EXECUTIVE SECRETARY/MANAGEMENT, DILLARDS
1994-2004
Sales/Clinique Consultant 1994-1998(expert skincare/makeup consultant)
Executive Secretary 1998-2000(payroll/benefits administrator for 350+employees)
Clinique Business Manager 2000-2003(recruited/coached 6 employees, schedules/inventory, expedited personal/team sales quota, Managing/Selling For Results education for management classes to increase productivity and morale.
Multiple promotions within the company by displaying professional and interpersonal management skills, and meeting sales quota.
Had a 38% turnover for 2000-2003 through excellent management and coaching skills.
EDUCATION
AACC (AMERICAN ASSOCIATION OF CHRISTIAN COUNSELORS)
25+ HOURS OF TRAINING COURSES IN LIFE COACHING
LONESTAR COMMUNITY COLLEGE 2013-PRESENT
Taking core classes towards Associates degree in Healthcare.
Deans Honor Roll for Lone Star 2013-2014
PLANO EAST SENIOR HIGH SCHOOL, DIPLOMA
1989
REFERENCES
TERESA ALARCON
Facility Manager, Priority Emergency Room
281-***-**** OFFICE
SUE LEACH
DISTRICT MANAGER, PREGNANCY HELP CENTER
281-***-**** OFFICE
CRYSTAL SMITH
OFFICE MANAGER, KATY WOMENS CARE
281-***-**** OFFICE
DR. SELINA LIN
OB/GYN DOCTOR, KATY WOMENS CARE
281-***-**** OFFICE
SHIRLEY HEARD
FRONT DESK, KATY WOMENS CARE
832-***-****/CELL
BONNY KISER
PERSONAL REFERENCE
832-***-**** CELL