Allen Thomas

**** ********* **. ********, ** ****5

Telephone: 901-***-**** E-mail: acrhvc@r.postjobfree.com

Areas of Strength & Expertise

Understanding of Six Sigma processes

Understanding of P&L statements

Understanding of SAP system

Productivity Improvement

Inventory Management

Microsoft Suite

GMP (high-level)

Employee Relations/ Recruiting & Staffing

ASAP system

Exceed 4000

Strategic Planning & Initiatives

AS/400 system

Performance Evaluations

Career Highlights

Currently the sole individual appointed by General Manager, to manage an offsite warehouse to effectively deal with managerial, office employees, and an hourly workforce and outside vendors or other individuals outside the organization.(165,000 sqr. ft. warehouse)- Offsite Warehouse Manager

Appointed by Regional Manager of Operations to spearhead 3rd shift bulk operations for the Midwest and Southern region. As a result, I improved efficient percentage from 68.93% to 98.75% with in an 8 month period. – Operations Manager

Ranked #1 out of 19 supervisor in the warehouse – chosen to train at corporate office on six sigma processes. As a result, I was a vital contributor to the reduction of inventory throughout the warehouse. – Logistics Supervisor

Education

University of Memphis

Bachelor of Professional Studies: Organizational Leadership (Management) 2004

CERTIFICATIONS AND/OR TECHNICAL REQUIREMENTS:

Powered Industrial Equipment Certification

Professional Experience

KIK Custom Product

01/12 to Present Offsite- Warehouse Manager Memphis, TN

Oversee entire operation of 165,000 square foot warehouse.-receive an avg. of 400,000 units daily

Maintains receiving/shipping, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

Complies with state, and local warehousing, material handling, and shipping requirements. -ship over 400,000 units weekly

Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.

Controls inventory levels by conducting physical cycle counts each quarter; reconciling daily.- went from 77% to 99.97% inventory accuracy

Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.-personally redesigned warehouse location(s)

Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.

Maintains warehouse staff by recruiting, selecting, orienting, and training employees.

Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.-restructured old warehouse goals for employees, made it specific to each individual

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.-Lean 100 Training

Williams-Sonoma, INC Memphis, TN

09/11 to 01/12 Seasonal Operations Manager

Responsible for providing strong leadership, addressing budgetary objectives, and managing associates assigned.

Train, evaluates, motivates, delegates, and monitors the activities of all associates reporting to the monogram area.

Ensure that daily departmental goals are met using a People First philosophy to achieve established objectives in Safety, Service, Quality, and Cost.

Manage a team and demonstrate excellent communication, inclusiveness, and collaboration skills.

Manage the productivity, accuracy and efficiency of the distribution staff

Meet all required metrics and setting new standards as the operation progresses.

Drive continuous improvement and customer service.

Manage third party relationships with the delivery provider and all performance metrics of the operation.

Develop plans and execute successfully to ensure KPI’s (Key Performance Indicators) are met pertaining to safety, service, cost and inventory integrity.

Maintain associate records including attendance and performance

Holds self and others accountable in a fast paced distribution or manufacturing environment.

Assist senior management with design implementation and project rollouts

New Breed Logistics, Inc. Memphis, TN

09/07 to 05/11 Operations Manager

Ship 100K-180K SKU’s daily without failure, so as to ensure customer confidence and continuous program enhancements – maintained 99.97% ship efficiency

Establish annual goals and objectives at the departmental and individual levels, and measure and report progress and achievements – turnover improved by 32%

Lead logistics, inventory, operational, order management and customer related projects, and draft project plans, provide status reports, and engage all staff resources

Ensure the timeliness and accuracy of all inventory, order, and related systems processes, including reporting requirements – QA audit increased from 93% to 100%

Establish a professional plant oversight organizational structure that ensures the tools, policies, performance standards thresholds are understood, used, and proactively responded to so that management can take timely preventive or corrective action

Act as the main point of escalation, interface with site management at every level, support the plant operations with corrective actions, plans, and resources when necessary and authorized

Project and monitor staffing needs at the plant based on projected volumes, labor standards, efficiencies, current staffing, turnover and employee availability

Define long-range process improvement requirements and specifications to IT

Oversee total operation of order fill process - process 18K-20K orders per day

Oversee total operation of verification and manifest process – improved goals from 63% to 85%

Oversee operation of inventory audits (Quality Assurance)

Research all discrepancies, by using varies inventory systems to ensure inventory balance

Experience with WMPlus (Warehouse Management System), Exceed (Inventory Management System), and Kronos (Time keeping system)

Work with outside vendors (Federal Express, USPS, and UPS) to ensure customer compliance

Created training material for order fill/ verification processes (used in QMS)

Kenco of Memphis (KM) Logistics Memphis, TN

03/04 to 09/07 Logistics Supervisor

Experience with ASOMS, RF and Red Prairie (Warehouse Management System)

Supervises 1-5 lead employees and 20-60 line employees

Resolve problems regarding employees and work-related issues

Evaluates receiving or shipping notices, request for movement of raw materials and finished products, and reports of warehousing space or line capacity available to develop schedule for material handling activities

Research client request to ensure delivery in a timely manner

Experienced in QMS (Quality Management System), ISO 9001, EIP (Efficiency Improvement Processes), BIP (Business

Improvement Plan), FIFO

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