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Customer Service Manager

Location:
San Francisco, CA
Posted:
September 01, 2015

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Resume:

Ikea L. Scott

**** ***** ***** **.

Houston, TX *7088

281-***-****

acrhu5@r.postjobfree.com

Objective

To obtain a position where I would be able to maximize my managerial skills which I have acquired through quality assurance and training that I may become a valuable asset to your company.

Experience

Dispatch Manager

Telcom3, Baton Rouge, La

February 2007 –October 2009

Basic Office duties

Answering phones in a timely matter.

Organizing the daily dispatch of equipment for the company.

Directing and routing transportation vehicles for the technicians.

Data entry using Quick Books and Excel

Customer Service Rep.

Convergys, Baton Rouge La

October 2008 – December 2010

Resolving customers issues in reference to their Sprint account

Basic office duties

Night Auditor

Marriott Residence Inn, Baton Rouge La

January 2011 – December 2014

Managing front office accounting records on a daily basis

Ensuring customers satisfaction.

Processing guests charges vouchers and credit card vouchers

Shift Supervisor

Wendy’s, Baton Rouge, La

November 2013 – December 2014

Ensuring customer satisfaction

Delegating up to 12 crew members

Inventory count on a daily basis

Broadmoor High

Baton Rouge La

Diploma

Ashworth College

Business Degree



Contact this candidate