Vivek

Cell: 510-***-****

Email:acrht6@r.postjobfree.com

Summary:

2+ years of IT experience with 1 years of experience in Salesforce.com CRM platform both Admin and Configuration and 1.3 years of experience on Siebel Configuration, workflows and Scripting.

Good Hands on expertise to develop applications on Force.com Platform using Apex, Triggers, Controllers, Visual force.

Experience in creating the users, Record types, Page Layouts; maintaining the Security Controls.

Experience in Apex Data Loader.

In depth understanding of SFDC Profiles/Roles, Sharing Rules, Validation Rules, Tasks, Workflow rules, and Triggers, etc.

Worked extensively on large deployment like Profiles, Permission sets, Sales Process, pick list values using Change sets.

Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs and Components to suit to the needs of the application.

Strong in Object Oriented Programming concepts.

Experience in developing outbound Web Services.

Worked with the Force.com SOAP API.

Knowledge on REST API.

Strong Implementation and Integration experience using Custom objects, Triggers, workflow rules, approvals, visual Force Pages, and Apex classes.

Experience in trouble shooting and resolving the production issues

Excellent communication, interpersonal, presentation, analytical and problem solving skills, self-motivated, willing to take initiative and able to apply new tools and technologies in the projects.

Configuring Data Object, Business Object and User Interface layer objects as per Customer requirements in Salesforce platform.

Good ability to work in team environment

Education:

B Tech – Computer Science – JNTU University, Hyderabad, India. Masters – Computer Science – Northwestern Polytechnic University, Fremont, CA. Certification

Salesforce Certified Developer (DEV401).

Technical Skills:

Languages: APEX, Java core concepts

Web Technologies: XML, JavaScript

DBMS: SOQL Data Loader

Tools: Data Loader, Eclipse, Force.com IDE.

Force.com Platform: Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components, Controllers), Apex Web Services, Ajax, Workflow and Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Data Loader Experience

Client: Bluearcus Technologies June2015-Present

Role: Intern.

Created Custom Objects, defined lookup and master-detail relationships on the objects, and created junction objects to establish many-to-many relationship among objects.

Created various profiles and configured the permissions based on the organizational hierarchy requirements

Customized tabs for different business users groups and business centers.

Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.

Experienced in the use of Data Loader and scheduling timely data backup operations using Apex scheduler.

Implemented escalation rules, automatic case generation and their escalation to call center representative, and generated email alerts for quick issue resolution.

Used Salesforce Chatter to provide real time notifications of changes in accounts, leads and opportunities to help sales and service teams to be more efficient Environment: Salesforce.com platform, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls. Client: Motorola Solutions Feb2013 – Dec2013

Role: SFDC Admin/Developer.

Responsibilities:

Involved in Design and development of Workflow Rules, Triggers, Validation Rules and other customizations with Salesforce.com.

Worked on production issues related to reports.

Troubleshooting UAT tickets and provided solution.

Involved in Trouble shooting and resolved SFDC issues during system testing.

Involved in Creating the Custom objects, Record types, Page layouts, Reports and Dashboards

Involved in Maintaining the Security Controls.

Modified Apex classes and triggers related to reports according to the business requirement.

Modified batch Apex classes

Updated TDD for business requirements.

Worked on deployment activities.

Created Workflows as per the Business Requirements. Environment: Salesforce.com platform, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls. Client: Karvy Solutions Nov2011-Jan2013

Role: Associate Programmer

Analyzed the requirements based on business data and user requirements.

Implemented the modules using Model View Controller (MVC) design pattern

Developed business logic to calculate asset depreciation based on Straight Line and Written down value approaches.

Wrote a controller Servlet that dispatched requests to appropriate classes

Developed GUI related changes using JSP, HTML and client validations using Java script.

Developed Java beans, helper classes and Servlets for interacting with user interface written in JSP

Wrote SQL queries and PL/SQL stored procedures to access the asset information and rates from database.

Used JDBC to communicate with database.

Deployed the application on Tomcat server at client locations.

Dealt with code versions using CVS.

Environment: Java 1.4, Servlet, JSP, HTML, Java Script, CVS, Apache Tomcat, Eclipse, and MySQL.

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