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Customer Service Manager

Location:
Villa Park, IL
Posted:
September 01, 2015

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Resume:

Christopher Goodsell

**** **** **. *******, **

210-***-****

acrhne@r.postjobfree.com

EDUCATION

Texas Tech University, Rawls College of Business Lubbock, TX

Bachelor of Business Administration Management Graduation: December 2015

• Concentration in Marketing/Real Estate

St. Edwards University, The Austin institute of Real Estate Austin, TX

• Completed Real Estate Business School TREC Licensed Realtor

Relative Coursework

• Principles of Real Estate 1

• Law of Contracts

• Principles of Real Estate 2

• Law of Agency

• Real Estate Finance

• Promulgated Contract Forms

EMPLOYEMENT HISTORY

First National Bank of Texas

March 2014-Current

Assistant Branch Manager/Business Development Specialist

• Responsible for the daily activities of total bank branch including, but not limited to sales production, teller operation, staff development and customer service.

• Plan, Implement, and maintain ongoing aggressive, sound program of business development to meet objectives and needs of diverse customer accounts.

• Accountable for career development of staff including support, guidance, direction and training.

• Continued risk analysis assessments of current practices to identify processes that can be streamlined, centralized and/or eliminated.

• Certified Texas Public Notary, Certified Audit Specialist.

Keller Williams Realty

June 2015-Current

Luxury Real Estate Agent, The Select Group (Lubbock, TX)

• Provide guidance and assist sellers/buyers in marketing/purchasing for the right price under the best terms.

• Determine clients’ needs and financials abilities in order to propose solutions that suit them.

• Cooperate with appraisers, escrow companies, lenders and home inspectors.

• Developments networks and cooperate with attorneys, mortgage lenders and contractors.

• Promote sales through advertisements,

AimBank

Teller Supervisor/ Customer service Representative

• Processed a variety of financial transactions including check cashing, withdrawals, deposits and loan payments.

November 2012-Janurary 2014

• Supervised all tellers working in the lobby and drive through area.

• Entered overrides and assisted tellers in addressing complex customer questions

• Ordering cash shipments for all Aimbank Locations.

Restaurant Management

Four years of Restaurant management experience

• Assistant Manager, Little Caesars

• Assistant Manager, Freebirds Burritos

• Assistant Manager, Taco Villa

AWARDS & RECONIGTIONS

• Top Money Maker of the Quarter (First National Bank of Texas)

• Iron Man Award (First National Bank of Texas)

• 5 Time Super Seller in the region (First National Bank Of Texas)

• 2 Time District Employee of the Quarter (First National Bank Texas)



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