Agile Project Manager/Lead Analyst

I have nearly 20 years of varied IT experience working as both a Project Manager and Lead Systems Analyst. I have extensive experience designing and delivering complex technical solutions in multiple industries. I have expertise as a technical team lead and project manager with ownership of project artifacts working in both Agile and waterfall project environments, have partnered with senior systems architects and IT management designing and deploying complex solutions in support of large corporate initiatives.

Business Skills

Project Management/Agile Product Owner

Supply leadership to multiple Agile (Scrum) cross functional teams developing and testing complex APIs and web services for commercial banking within a large top tier bank

Ownership of team epics and stories to align our Agile team to overall project goals

Develop and maintain change management plans to facilitate communication and management of project change globally

Use multiple Agile tools including Version One for tracking team burn-down, backlog and velocity

Certified Product Owner (Scrum Alliance)

Project Manager for large successful ERP implementations with ownership of project scope, risk register, budget and resource plans

Present solutions to API governance leadership in pursuit of global, reusable answers to complex client requirements

Leverage technical and functional expertise to drive decisions and resolve risks in ways that best serve our clients.

Industry Knowledge

Provide leadership for a cross-functional, geographically diverse development and testing team in commercial banking developing web services for our Mobile apps group.

Over 7 years working with client facing web-based and backend banking systems or record

SAP HR Project Management role for large energy company

Design and development of numerous commercial banking related APIs and web services

Over 5 years as an application support team lead for multiple ERP and Asset Based lending systems

Technical Product Owner implementing APIs and web services in support of the P2P (clearXchange) token payments mobile web application.

Technical Expertise

Extensive experience in the creation of project plans, process flows, requirements gathering, defining and analyzing solutions, data modeling, system test strategies, identifying and implementing process improvements and gap analysis in multiple industries.

Expert in identifying, configuring and implementing efficient and creative solutions to meet complex user requirements

Creation of service contracts and schemas using various XML data modeling tools

Skilled in API and web service design and overall technical leadership

Expert in relevant MS Office Tools such as Visio, Project, Access, and PowerPoint

24/7 production support team lead for multiple ERP applications and interfaces

Knowledgeable in database design concepts and proficient in SQL queries in both Oracle and MS using TOAD and other editors

Skilled in configuring SharePoint sites enabling team collaboration

Design and support of complex ETL processes involving multiple banking systems

Professional Experience

Wells Fargo Chandler, AZ

E-Business Systems Consultant-Salesforce Integrations Wholesale Tech Svcs

March 2015-Present

As a Lead Consultant with the Salesforce CRM Integration team my role is a blend of a business subject matter expert and that of a solutions architect. It includes the development and deployment of complex technical solutions with project management responsibilities for our CRM related applications and all associated integration partners .

Using Agile practices document all user stories and create team backlog driving team efforts throughout each sprint

Design complex ETL processes integrating data across multiple applications

Additional role as scrum master leading daily standups, reporting of status to senior management in S2 meetings.

Ownership of technical solution delivery and data conversion plans for CRM systems of record.

Created a repeatable common integration process allowing for faster Integrations across various LOBs in Wholesale Banking.

Present status and other team accomplishments to business leadership

Lead all cross functional requirements gathering sessions comprised of technical and business teams

Capital One Bank McLean, VA

Technical Product Owner / Manager, BSAs: Enterprise API Platform

September, 2012 – March 2015

I started at Capital One as a manager level systems analyst and later moved up to a technical product owner leading an Agile development team in our Digital workspace. My assignment was a blend of hands on technical design work and an Agile product owner leading a team designing, developing and testing API interfaces for the clearXchange token payments mobile application to be used by all commercial and retail banking customers throughout Capital One.

Lead a diverse team of associates and contractors designing and developing and testing APIs and backend SOAP and REST services in support of the clearXchange payments project.

Ownership of requirements gathering sessions with integrated BSA’s, key business leadership and system architects delivering detailed requirements, process flow diagrams, data mapping, use cases, and design documentation for highly complex web services involving complex business logic.

Ownership of project level budgets, status reporting to senior management, project deliverables with supervisory responsibilities for current Agile team.

Use technical expertise to design and build creative, efficient solutions to complex design challenges that meet customer requirements and company standards for reusability.

Lead sprint planning and grooming sessions and manage team backlog and epics for each sprint using Version One.

Train and mentor new systems analysts within the digital IT area in the use of COF tools and processes.

Accenture: Client - BP Houston, TX

Project Manager PMO

January, 2012 – September, 2012

Senior level PM assigned to the BP Project Management Office with ownership of support and functional teams in support of an SAP ESS (Time Writing) implementation including project budget ($7.5M), tracking to forecasts and actual spend for the life of the project.

Streamlined the project reporting processes to minimize impact on the PMO and functional staff using Client Project Management Methodologies.

Manage system-wide integration, regression and performance testing efforts for CATS-SAP Time Writing.

Create and maintain project plan, resourcing, strategy and design documentation and generate regular status reports for stakeholders

Maintained Risk Register, update project status in Planview application, control other project artifacts and report progress to senior BP management.

Calculate resource needs, identify conflicts and implement resolutions when possible.

Accenture: Client - Freeport McMoRan Phoenix, AZ

Lead Systems Analyst- ERP Systems

July, 2008 – January, 2012

Combined project management with 24/7 production support for Global Supply chain, ERP application and related interfaces. This role required direct coordination with infrastructure and database teams and regular communication with senior management.

Project Manager with $1M budget responsibilities for Oniqua Inventory Optimizer interface global migration to SAP and post-implementation support lead

Managed a blended team of local and overseas Support Analysts

Project manager for successful global implementation of Ariba Sourcing Application

Trained end-users, created project plan, developed and implemented data conversion and UAT strategy, created and maintained resource plans and budget documents.

Lead Global Supply Chain analyst for Ellipse to SAP data migration (2010-2011)

Lead Analyst for SAP integration testing effort for Materials Management module.

Application support team leader for all GSC (Global Supply Chain) and finance functionality for Mincom Ellipse worldwide.

Wells Fargo Tempe, AZ

Senior Business Analyst – Lease and Loan Systems

October, 2001 – July 2008

As a senior business analyst I was responsible for the performance of key lease and asset-based loan applications (Leasepro, Stucky, and Datascan), Originations systems and related peripheral applications such as cash clearing and subledger systems. Support lead for multiple key GL, lease management, financial reporting and subledger systems.

Catholic Healthcare West Phoenix, AZ

SAP Design Team Lead: FICO Modules

October, 1998 – Aug 2001

Design and Development team lead for multiple SAP FICO implementations designed, tested, and configured solutions to meet complex user requirements.

Education

Master of Business Administration, Information Systems

Pace University - School of Business, White Plains, New York

Bachelors of Engineering, Engineering Management

Stevens Institute of Technology, Hoboken, New Jersey

Specialized Training and Certifications

Agile and PMBOK PM training classes

System Analyst online Cert Training

Advanced SharePoint, MS Access, Visio and PowerPoint

Advanced SQL queries and Database Design training

In depth API design and development training

Certified Scrum Product Owner

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