BRIAN FLEMINGS

**** ********* **, **** **********, MD 20744 C: 301-***-**** acrha8@r.postjobfree.com

http://www.linkedin.com/pub/brian-flemings/43/749/287?trk=shareFB

PROFESSIONAL SUMMARY

I'm an IT professional, a student of the discipline of Information Technology. I'm actively seeking opportunities

in the field. I possess 8yrs experience in IT, 7yrs professionally. I possess knowledge of hardware, software, and

network. I have troubleshot, resolved, document various issues.

SKILLS

Excellent problem-solving abilities Desktops, Laptops, Netbook, MAC, Servers,

Windows and Mac Printers, Scanners, USB devices

Network maintenance Microsoft Office suites, Microsoft Outlook,

System upgrades Microsoft Lync, Cloud, Lotus Notes, Remedy,

System backups Remote Desktop Connection,

Data backup and retrieval Switch, Bridge, Router, Gateway, Access Point,

Excellent communication skills Wi-Fi, Proxy Server, VPN, VOIP, DSL, Cat 5e,

Excellent diagnostic skills Active Directory, Users, Groups, Group Policies

Excellent customer service

WORK HISTORY

Government Contractor, 06/2015 to 07/2015

UNITED STATES PATIENT TRADEMARK OFFICE – 600 Dulany St, Alexandria, VA 22314

Short-Term Technical assignment as a government contractor

Desktop Field Technician for Evolver

Resolved technical issues for government employees

Swap various hardware for new hardware

Documented all resolved issues in remedy

Administrator, 03/2015 to 04/2015

SWAIN TECHS – 2034 Eisenhower Ave ste 145, Alexandria, VA 22314

Setup Office

Image and configure workstations

Add workstation to the network

Verify workstations on the network

Setup and configure printers

Setup Phones

Government Contractor, 09/2014 to 01/2015

UNITED STATES PATIENT TRADEMARK OFFICE – 600 Dulany Street, Alexandria, Virginia 22314

Technical Assignment with Evolver for USPTO

Help Desk Technician in call center

Provide technical support for 1500 government employees

Troubleshoot and Resolve various issues with Outlook

Create, Troubleshoot and Resolve tickets

Create Accounts and Remove Accounts

Add Personal Folders

Log all resolved issues in remedy

PA 19087

Perform Windows 7 migration of 1500 desktops, laptop in various schools in the District of Columbia

Served with a team of technician performing break-down of hardware and audio/visual equipment

Maryland 21054

2010 Corporate Ridge #200, McLean

My coursework included A+ Certification, Network + Certification class covering a variety of hardware,

Onsite Technician, 06/2014 to 07/2014

NACS, LLC – 400 East Pratt Street, 8th floor, Baltimore, MD 21202

Short-term technical assignment with NACS, LLC

Served as a Onsite Technician for private school

I supported 1500 Teachers and Students

Troubleshoot and resolve various technical issue for administrative staff and teachers

Deployment Technician, 03/2014 to 05/2014

INSOURCE TECHNOLOGY SOLUTIONS – 565 E Swedesford Road, Suite 220, Wayne,

Technical assignment for Unisys

Served as a technicians for Capital One Bank

Performed migration and configuration of 100 workstations

Configure workstations and teller machines for use training purposes

Tier-2 Technician, 09/2013 to 09/2013

ROSS PROFESSIONAL SERVICES, LLC – 6230 3rd St NW #6, Washington, DC 20011

Short-term technical assignment for OCTO

Served as a technician for District of Columbia Public School in various locations

Public Schools

Troubleshoot and resolve various issue for administrative staff, teachers in a timely manner

Technician, 09/2013 to 09/2013

ROBERT HALF TECHNOLOGY STAFFING – 1401 I St NW, Washington, DC 20005

Short-term technical assignment for Electro-Rent

Pack PC hardware and AV equipment for shipping

Technician, 05/2012 to 06/2012

METRO RECRUITING, INC – 1123 Maryland Route 3 North, Suite 260, Gambrills,

Short-term technical assignment for Alexandria Public School District

Served as a technicians providing support for 1500 students

Setup and configure laptops for student use

Troubleshoot and resolved variety of issues for students

EDUCATION

Certifications: Information Technology, Current

NEW HORIZON COMPUTER LEARNING CENTER -

22102

software, network, and troubleshooting methodologies.

CERTIFICATIONS

CompTIA A+ Certification

REFERENCES

Mark Weinel, Software Productivity Strategists, ACPS, 703-***-****

Christie Shell, Recruiter, Robert Half Technology Staffing, 202-***-****

Mellissa Taylor, IT Specialist, Office of the Chief Technology Officer, 202-***-****

Kenneth Reed, Project Manager, Unisys, 901-***-****

Michael Spurgeon, CEO, NACS LLC, 800-***-****

Leonard Glover, Supervisor, Evolver, 571-***-****

, Virginia

Adel Youssef, Project Manager, Swain Tech, 571-***-****

Dan Castro, Supervisor, Evolver, 571-***-****

Contact this candidate