Paul Vincent Maranan

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#bowling lane St. Francis Village Cainta, Rizal

E-mail: acrh7w@r.postjobfree.com Mobile# +639*********

PROFILE Effective and Positive team player known for contributing effective creative solutions as well as technical ability. Able to give and embrace constructive criticism while working in a team environment towards a common goal.

Areas of Expertise: SAP software, Focus software, troubleshooting of Computer hardware related problems such like UPS, SMPS, Printer and Drivers. • Managing • Configuring and troubleshooting Microsoft Outlook and Outlook express. • Providing Training of troubleshooting of Computer Hardware Devices

EDUCATION College

Information & Communication Technology

INTERNATIONAL ELECTRONICS AND TECHNICAL INSTITUTE, INC.

Philippines

Graduated 2004

EXPERIENCE Flemingo International

Abu Dhabi Airport, UAE

June 2014 – July 2015

Customer Service Executive

Responsible for the day-to-day general administration of the organization; assisting the Store Manager and supporting the staff team.

Responsible for making LPO and checking stocks using SAP and Focus software.

Undertake and assist in the recording and processing of invoices, receipts and payments as required and instructed.

Receives and inspects all incoming materials and reconciles with purchase orders; processes and distributes documentation with purchase orders; reports, documents and tracks damages and discrepancies on orders received.

Maintains the warehouse, records area and stores area in a neat and orderly manner; Inventory Reservation in good storage conditions, considering environmental constraints and good material handling.

Provide technical support for the development and implementation of a comprehensive records management program at pan Company.

Provide database logging, scanning and electronic filing of all Company records, documents. To maintain control of all record copies of permanent records, contract and technical documents

To perform quality assurance audits on all records, drawings, documents and etc.

Manage company documents while also ensuring their accuracy, quality and integrity.

Adhere to record retention policies, safeguard information and retrieve data more effectively

Closing GRIR / GRN thru Sap or Focus Software.

Poongsan Knit Textile

Daegu, South Korea

January 2011 – December 2013

Administrative Officer

Responsible for the day-to-day general administration of the organization; assisting the Chief Executive Officer and supporting the staff team.

Undertake and assist in the recording and processing of invoices, receipts and payments as required and instructed.

Install, maintain and repair computer systems and equipment.

Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

Maintain the central filing system, general database and archive.

Ordering of equipment, materials and office supplies.

INFOCOM Technologies

Makati City, Philippines

October 2006 – November 2010

Technical Support Representative

Responds immediately and accurately on matters relating to any internet problem.

Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more.

Coordinates all sought of customer complaints to assigned department.

Providing support, including procedural documentation and relevant reports.

Setting up new users' accounts and profiles and dealing with password issues.

Ensures excellent customer service.

Center for Educational Measurement

Makati City, Philippines

September 2005 – March 2006

Office Clerk

Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.

Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Maintains operations by following policies and procedures; reporting needed changes.

Maintains customer confidence and protects operations by keeping information confidential.

Contributes to team effort by accomplishing related results as needed.

PERSONAL Nationality: Filipino

DETAILS Date of Birth: October 28, 1980

Civil Status: Married

Passport #: EC4521780

Expected Salary: 2, 600 Sgd

Reason for leaving: End of contract

Availability: Immediate

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