Marlene Mitchell

Retail Business Manager

Pembroke Pines, FL 33027

acrh4n@r.postjobfree.com - 954-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Store Co Manager

Cache - Pembroke Pines, FL - October 2013 to April 2015 Alerted customers to upcoming sales events and promotions. Operated a cash register for cash, check and credit card transactions Trained 3 new sales associates each quarter.

Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Handled all customer relations issues in a gracious manner and in accordance with company policies. Welcomed customers into the store and helped them locate items. Managed Store operations.

Store Co Manager

Cache - Pembroke Pines, FL - March 2005 to November 2010 Cache - Pembroke Pines, FL

In charge of coordinating all Fashion Events for the store Promoted from Assistant Manager to Co Manager Within 12 Months. Manage store operation by ensuring exceptional performance. Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits.

Managed staff of 12 sales associates, 3 and 1 assistant managers. Assigned employees to specific duties to best meet the needs of the store. Instructed staff on appropriately handling difficult and complicated sales. Hired, trained and evaluated personnel in sales and marketing. Examined merchandise to verify that it was correctly priced and displayed. Responsible for Floor set visual merchandise and window display presentation. Planned budgets and authorized payments and merchandise returns. Reported to the district manager regarding all store and staff issues. Completed profit and loss performance reports.

Trained and developed new associates on POS system and key sales tactics. Generated repeat business through exceptional customer service. Conducted store inventories once per quarter.

Assumed Store Manager responsibility when necessary. Sales Associate

The Limite - Fort Lauderdale, FL - August 2001 to March 2005 Answered questions regarding the store and its merchandise. Demonstrated use and care of merchandise.

Greeted customers and ascertained customers' needs. Maintained records related to sales.

Stocked shelves and supplies and organized displays. Organized racks and shelves to maintain the visual appeal of the store. Developed positive customer relationships through friendly greetings and excellent service. Front Desk Receptionist

Clinica Max Alvarez Estetica - April 1990 to October 1998 Answered customers calls and guided them by solving their predicament. Maintained front desk area clean.

Receive and greeted Clients politely leaving a positive impression of the Clinic in their minds. Sorted general complaints and issues of workers and customer. Set appointments per request.

Maintained good, productive contacts with clients. Performed bookkeeping and accounting work such as bank transaction and sales report. EDUCATION

Certified Wedding and Event Planner

Broward College - Weston, FL

2015 to 2015

SKILLS

Billingual Fluent in Spanish., MS office proficient, Staff development/training, Visual display, Team-Oriented

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