Objective

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Profile

A self-starter and quick learner. Highly creative, poised and experienced with the ability to maintain a sense of humor under pressure. Strong interpersonal skills.

Versatile skill set with experience in customer service, sales, and written and oral communication.

Flexible and adaptable. Thrive in deadline-driven environments. Excellent listening and team-building skills.

Skills Summary

Organizational Skills

Customer Service

Time Management Skills

Multi-Media Skills

Forklift Driving

Shipping/Receiving

Relationship Building

Scheduling

Administrative Skills

Microsoft Word, Excel

Auto Repair

Supervision & Training

Education and Certifications

Mayville High School - Mayville,WI

High School Diploma, June 2007

-Leader in the Music program

-All- Conference Soccer

-Involved with Boy Scouts( Volunteer Work)

GPA: 2.7/4.0

Employment History

GRABER MANUFACTRING – Madison, WI

Shipping and Receiving/ General Labor 05/2014-05/2015

-Forklift Driving

-Pack and ship product in an efficient manner

-Quality Control

OAKHOUSE BAKERY – Madison, WI

Delivery Driver/Customer Service 08/2011 – 01/2014

-Verify accuracy of orders

-Deliver products in a timely manner

-Excellent communication & customer service skills

GREAT WOLF RESORTS– Madison, WI

Customer Service Agent- Telephone 12/2009 – 06/2011

Customer Service Agent- Online 10/2010 – 06/2011

-Answer calls in regards to guests reservations

-Provided positive customer service over the telephone

-Quality control

-Training(One-on-One and Group)

-Chat with guests online

Answer questions and quote rates

PRINCE TELECOM – Madison, WI

Technician/Customer Service 03/2008 – 10/2008

-Contractor for Charter Communications

-Install cable, internet and telephone services

-Collect money and equipment

-Maintain a company vehicle

BP FUEL – Mayville, WI

Cashier/Customer Service 04/2007 – 02/2008

-Register duties; Money handling

-Cleaning/ Stocking shelves

-Order Products; Vendor check-in

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