Post Job Free

Resume

Sign in

Customer Service Management

Location:
British Columbia, Canada
Posted:
September 01, 2015

Contact this candidate

Resume:

Yuri Plotnikov

*** ******** ***** **, *******, AB, T2Y2B4

Phone: 587-***-****; E-mail: acrh2t@r.postjobfree.com

Profile

Up and coming business professional with experience working as a purchaser for Syncrude Canada Ltd. – Canada’s largest producer of synthetic crude oil from oil sands.

Exceptional communicator - kept constant liaison with vendors, expeditors, inventory analysts and end users while working at Syncrude to ensure smooth and efficient execution of purchase orders. Prepared and delivered presentations for most of the courses I took at university.

Skilled with computers - working knowledge of SAP and Microsoft Office (Word, Excel, Access, Outlook, and PowerPoint); Confident using all major operating systems (Microsoft Windows, Mac OS, Linux).

Team player - worked both as a team lead and team member on a large number of academic projects; Experience working as a part of a fast paced multi-functional team at Syncrude, as well as supervising a team of 4-5 people from various backgrounds at Winners

Education

Bachelor of Management – General Management 2012 – 2015

University of Lethbridge - Calgary Campus, Alberta, Canada

Minor in Supply Chain Management

3.25 GPA

Business Administration Diploma – Finance 2010 – 2012

Southern Alberta Institute of Technology - Calgary, Alberta, Canada

Work Experience

Procurement Co-op Student – Purchasing May 2014 – December 2014

Syncrude Canada Ltd., Fort McMurray, AB

Used SAP to perform everyday tasks

Co-managed 2 commodity groups

Purchased materials for inventory and non-stock items for the business units

Ensured that purchase requisitions get on PO in a timely manner

Identified and resolved errors and other issues with purchase orders

Monitored price increases and communicating changes when necessary

Negotiated pricing and delivery when required

Liaised with inventory, expediting, and receiving to ensure there are no issues with the PO

Maintained close working relationships with vendors and end users

Kept communication flowing between the vendor and the end user

Sourced quotations from multiple vendors to identify the best price/delivery time

Searched for new vendors if/when the current vendor can no longer provide the items

Other duties as assigned

Assistant Property Manager March 2011 – April 2014

Residential Apartments, Calgary, AB

Asked specific probing and qualifying questions to select new tenants from a large pool of possible candidates

Trusted with the collecting and depositing of the monthly rent received from the tenants

Timely completion and submission of the income tax return for the residential business

Quick and efficient problem solving of the tenants’ issues and concerns

Pre-board screening officer July 2010 – December 2010

Garda Security/Canadian Air Transport Security Authority, Calgary, AB

Provided professional customer service to traveling passengers

Ensured safety of the departing aircraft and their passengers by identifying and eliminating any potential threats to aircraft safety

Merchandise Processing Coordinator May 2009 – August 2009

Winners, South Trail Crossing, Calgary, AB

Monitored and coordinated truck receipt and processing

Ensured warehouse and execution to be in accordance with operational standards

Supervised a team of 4-5 people; provided daily updates on objectives and identified any issues and opportunities pertaining to receiving, processing, layout and organization of the warehouse and overall warehouse compliance

Supported communication of change to warehouse policies and procedures

Trained associates on receiving and processing, operational methods and procedures, warehouse maintenance, and inventory management

Worked with management to set priorities for processing to expedite the flow of merchandise to the sales floor

Managed inventory, assisted in forecasting of future inventory needs based on buying trends

Awards and Credentials

Glo-Bus Business Strategy Simulator – Industry Champion; Tied for 1st place Worldwide in overall criteria.

oGlo-Bus is an online competition, where teams of students run a digital camera company in a competition with hundreds of other teams from around the world. All aspects of the Glo-Bus business strategy game parallel the real world digital camera market.

Investment Funds in Canada – Obtained the Mutual Funds Certificate in April 2012

Languages

Fluent in English and Russian

Currently learning Spanish

References available upon request



Contact this candidate