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Customer Service Medical Assistant

Location:
Texas
Posted:
September 01, 2015

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Resume:

Belinda Mancilla

***** ****** *** **

Katy, Texas 77449

832-***-****

acrh0x@r.postjobfree.com

Attention Sir or Madam,

I am interested in the position available with your organization and have enclosed my resume for your review and consideration. I believe the skills and hands on experience I have obtained make me an excellent candidate for this position.

I have 12 years of front and back office experience with excellent customer service skills and

superb bilingual oral and written communication skills. I am courteous and tactful when dealing with others and work well as part of a team. I am able to adapt to a fast paced environment as well as delegate effectively and multitask.

Moving to a big city is exciting and all I need now is an opportunity in a great established and growing company to call home. I am eager to learn new methods to improve myself and my skills. My salary requirements are a minimum of $3,000.00 take home monthly however, this amount is negotiable.

Please feel free to contact me at the above address or telephone number to make arrangements for an interview. Thank you for your time and consideration of my request and qualifications. I look forward to hearing from you soon.

Best Regards,

Belinda Mancilla

Belinda Mancilla

18423 Forest Dew Dr

Katy, Texas 77449

832-***-****

acrh0x@r.postjobfree.com

Job Objectives: To further my career as an Administrative/Medical Assistant in an exciting,

established company. I am eager to learn new things and make myself available to

my new team of co-workers.

Education: Southern Career Institute Harlingen Tx

Medical Assistant/Medical Billing & Coding 06/2009-02/2010

Jenks High School Jenks. Ok

GED Equivalent to High School Diploma 03/1996-01/1997

1)Anjali Varde D.O., P.A Houston,Tx

Front Office/Insurance Verification 01/01/2015-Pesent

Duties for this position include but are not limited to answering phones, checking

patients in and out of the office, scanning new insurance, taking payments, printing

receipts, verifying insurance on the phone or online, scheduling new appointments,

receiving and sending fax electronically, sending out medical records, printing and

mailing out monthly statements, checking and following up with accounts receivables,

creating claims, assisting medical assistance with patients and or pharmacies. What is

difficult about this position is the phone will NOT stop ringing so I must be able to

multi-task to be able to get all necessary work done by the end of the day. This is a

challenge but that is what makes the work day go by fast. This is a great friendly

environment were the patients always come first. Being able to maintain professionalism

and respect patients privacy is a must. Working as a team and learning from each other

is critical as this is a business that is constantly making changes and updating information

2) Binder and Binder Houston, Tx

Case Worker/Administrative Assistant 01/01/2014-10/01/2014

This position is Administrative Assistant Xs 100! The word “multi-tasking” does not

begin to describe the work environment. Punctuality and attendance is a must to survive!

Duties include but are not limited to working on 3 cases or more at the SAME TIME and still

being able to answer the phones and deliver calls and messages accordingly, work with clients

in office or over the phone to gather up information to build a strong case for their disability

hearing, communicating and working side by side with SSA and numerous doctors office and

hospitals. Copying, faxing, scanning and submitting medical and legal documents on a daily

basis, sending invoices to clients and requesting medical records, prepping files for hearing,

shipping files to traveling reps is just the beginning of our day at Binder and Binder.

Clients are going through rough financial times and at times find themselves homeless.

Being able to give them peace, hope, understanding, great customer service and make sure that

case is won at every hearing is a must.

3) Deer Park Family Clinic Deer Park, Tx

Medical Assistant 01/2012-12/2013

Call Patients back, room Pts, vitals, history, evaluate and respond to patients problems

and questions, eClinicals, injections, X- Rays, EKGs, Paps, order and

draw labs, urinalysis dip stick, hemoglobin A1C, process Rx refills, return Patients calls,

Influenza A and B testing, sterilization, Experience with Industrial Pts, schedule

appointments, arranging examining room instruments, supplies and equipment.

Duties also included but were not limited to attending and assisting with front office

duties such as answering phones, distributing messages accordingly, filing, copies, fax

use, providing excellent verbal and customer service skills.

4) Valley Baptist Hospital Harlingen, Tx Administrative Assistant 06/2005-11/2011

Opening and closing of the office, scheduling, filing, answering phones, insurance

verification, taking payments, rooming patients, taking vitals, eClinical experience,

Influenza testing, hemoglobin A1C, urinalysis dip stick, ordering and drawing labs etc..

4) St. Mary’s Harlingen, Tx

Medical Assistant 04/2002-01/2005

Verification of insurance, answering calls, scheduling appts, rooming patients, Medisoft,

taking vitals, nebulizer machine, urine dip sticks, X-Rays, injections, minor in office

procedures, Rx refills, cleaning and stocking of rooms etc, scheduling and office management.

.



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