John Alex DeMartino

**** ******* ***, ******** **** CA

acrh0v@r.postjobfree.com 714-***-****

Experience

May 2014 – Present NAI Capital Encino, CA

SQL Programmer

■ Create and maintain ticketing system

■ Implement and monitor Spiceworks

■ Proactively assist customers as needed

May 2012 – May 2014 Chester Paul Company Glendale, CA

SQL Programmer

■ Update and maintain local and web databases

■ Work closely with outside data hosting service to maintain data consistency

■ Take new pictures of inventory for databases

January 2011 – August 2011 JADE Metry Panorama City, CA

Self-Employment

■ Handle setting up new accounts.

■ Correspond with clients in order to exceed expectations

■ Create a Sales and marketing plan.

October 2008 – December 2010 Technicolor Glendale, CA

Data Management Specialist

■ Responsible for overall operations pertaining to drive space and server usage

■ Increased overall operational efficiency by 15%

■ Implemented ideas and created actual change in archiving data strategies.

■ Undertook both QC and QA roles to assist when needed.

November 2006 – February 2009 Diamond Jewelry Inc. Encino, CA

Project Manager

■ Responsible for operations pertaining to deliveries and transportation of high-end inventory

■ Increased overall operational efficiency by 35%

■ Developed and launched company web site.

May 2004 – November 2006 Social Science Research Center Fullerton, CA

CATI Lab Manager

■ Created survey questionnaire programming

■ Maintained database for data analysis

■ Managed 120 representatives.

■ Implemented training course for new recruits speeding profitability.

May 2002 – August 2002 Raytheon Pasadena, CA

IT Associate

■ Updating and managing the SIRTF web site

■ Maintained detailed documentation for the SIRTF program.

■ Managed the computer inventory on the SIRTF program at JPL.

Education

California State University Fullerton B.A., Psychology Fullerton, CA

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