Nursing Home Management
Resume:
Don R. Moody, MBA, LNHA
Jose, CA 95131
acrh02@r.postjobfree.com
Senior Living Administrator
Summary
Extensive background in Long Term Care operations, including experience in employee recruitment and retention, staff development, occupancy building, regulatory compliance, financial reporting, quality assurance, policy development and budget performance.
Applicable Skills
Facility Startup / Survey Performance / Policies & Procedures
OSHA Compliance / Staff Recruitment & Retention / Employee Relations
Budget Development / Profit Loss Performance
Marketing for Occupancy / Medicare Reimbursement
Rehabilitation / Sub-acute Operations / Risk Management
Professional Experience
Genesis Healthcare, Inc., Santa Maria, CA 5/2015 - Present
Interim Administrator
Provide interim leadership, as the licensed administrator of record, on a contract basis.
Hired to fulfill a broad range of Long Term Care functions, including recruiting and training employees, overseeing disciplinary action and managing client records.
Co-chaired annual bargaining agreement meetings, resolved conflicts between employees and management and coordinated multidisciplinary care meetings.
Santa Clara County, San Jose, CA 2008 - 2014
Public Administrator
Provided court ordered conservatorships for children; young adults; adults and seniors living in the county.
Recruited to maintain optimum staffing and support succession plan, guiding the supervisors and managers of a full spectrum of performance based operations, systems and programs.
Worked with senior management to create policies and procedures; recruit employees; create group benefits databases; and develop orientation and training programs.
Managed long term care services to clients; site visits and inspections; contract negotiations; and handled legal matters concerning senior clients.
Played a key role in ensuring a successful succession plan for the Public Guardian's office.
Structured and implemented programs and policies in the areas of training, on-boarding, multi-discipline meeting protocol, and employee performance management.
Fostered a teamwork/open door environment conducive to positive dialogue across the organization.
Personal efforts were cited as the driving force behind the improvement in department moral within an industry where low employee satisfaction was the norm.
Seventh Avenue Care Center, LLC Santa Cruz, CA 2003 - 2008
Administrator
Hired to fulfill a broad range of Long Term Care functions, including recruiting and training employees, overseeing disciplinary action and managing client records.
Co-chaired annual bargaining agreement meetings, resolved conflicts between employees and management, coordinated multi-discipline care meetings and created a survey preparation program.
Trained 8 member management team on survey preparation.
Contracted with several surrounding counties for patient care and maintained occupancy at 98% or better.
Devised creative and cost effective incentive risk management program that reduced workers compensation claims by 30%.
Developed a daily profit and loss reporting system to track financial performance and thereby allow for daily adjustments to the administration of the facility.
Saved company thousands of dollars every month by reducing reliance on employment agencies.
Brought the majority of formerly outsourced recruiting functions in-house to reduce billable hours to zero hours per month.
Beverly Enterprises Ventura, CA 1995 - 2000
Senior Executive Nursing Home Administrator
Leading healthcare company employing 600 professionals in three different locations.
Hired to operate a SNF in Santa Barbara, CA and provide supervision over two other SNF’s in Santa Barbara and Ridgecrest, CA.
Developed census building program to maintain a 90% occupancy rate and keep revenue to cost ratios at 2:1 margins.
Recruited, hired and coached professional, financial and management staff and thereby reduced turnover to less than 15% per annum.
Saved company thousands of dollars every month by reducing reliance on employment agencies.
Brought the majority of formerly outsourced recruiting functions in-house to reduce billable hours to 40 hours per month.
Meritcare, Inc., San Juan Capistrano, CA 1990 - 2000
Regional Nursing Home Administrator
Leading healthcare company with facilities in Massachusetts and California.
Hired to supervise eight SNF’s located in Southern and Northern California.
Hired and supervised eight Nursing Home Administrators in LA; Torrance; Long Beach; Concord; Salinas and Hayward.
Developed survey preparation program that resulted in positive survey results.
Developed census building program to maintain a 90% occupancy rate and keep revenue to cost ratios at 2:1 margins.
Saved company thousands of dollars every month by reducing reliance on employment agencies.
Brought the majority of formerly outsourced recruiting functions in-house to reduce billable hours to 40 hours per month.
Education/Certifications
MBA - Master’s in Business Administration
University of Phoenix, Oxnard, CA
BS – bachelor of Science
University of Massachusetts Lowell, MA
LNHA - Licensed Nursing Home Administrator California,
License Number: 5538 Active
LNHA - Licensed Nursing Home Administrator Massachusetts
License Number: 1605 Inactive
Professional Development
Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation and workplace safety/security.
Affiliations
California Association of Health Care Facilities
Computer Skills
HRIS applications (PeopleSoft Enterprise Human Resources, ADP)
MS Office (Word, Excel, PowerPoint, Access, Outlook)
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