CATHERINE WACU CHEGE

P.O Box 525**-*****, Nairobi, Kenya

Tel: +254-***-***-***

E mail: acrh00@r.postjobfree.com

Highly organised and dedicated Communication professional with demonstrated ability to develop and

implement administrative and clerical procedures. I have the ability to create principles and processes for

providing customer and personal services. I am seeking a Long term position that will allow me to utilise my

skills in operations management, field operations, administration and growth of the organisation.

Personal Details:

Date Of Birth: 29th September 1985

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Marital Status: Single

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Language: Proficient in English and Swahili

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Education and Professional Qualification:

Bachelor of Mass Communication, Africa Nazarene University, January 2007 to August 2011

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Certificate in Secretarial Course ( Stage 1 & 2), Adams Secretarial College, April 2006 to August 2007

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Kenya Certificate of Secondary Education, Loreto Convent Msongari, January 2000 to November

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2003

Key Professional Skills and Competencies:

Excellent organizational skills, tact, diplomacy, effective communication skills, as well as ability to

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maintain confidentiality in sensitive matters and display excellent judgment.

• Ability to ensure and apply good public relations and high level administrative assistance

• Strong events organizing and coordination skills

• Proficient in MS Suite, Desktop publishing – page maker; Adobe In design

• Ability to take the initiative with regard to improving operations and responding to organizational

demands

• Skilled in developing successful communications strategies and implementation tactics

• Capable of Executing effective messaging and promotional materials

• Knowledge in expanding and monitoring social and traditional media outcomes

• Able to develop and foster highly effective relationships.

• Working experience Co coordinating office processes and maintaining effective communication.

• Strong cross cultural communication and resilience skills.

• Able to establish and maintain working relations with people of different cultures and languages.

• Well versed in Computer Packages Word, Excel, Access, Power point, Internet

• Highly attuned to understanding and responding effectively to customers’ needs

PROFESSIONAL EXPERIENCE

Call centre agent;

Startimes Media Limited,July 2015 to present

Field Officer;

Child Doctor Kenya (Matumaini Children’s Home), June 2012 to February 2015:

Duties and responsibilities;

• Took the children’s photos and attached to mail that is sent to sponsors.

Maintained a cordial relationship with sponsors.

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Made sure that the children’s health is well taken care of.

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Registered more children to the program

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Provided general support to other departments in the center.

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Key Achievements;

• Additional Sponsors joined in sponsoring the children and there was more communication between the

children and their sponsors through email.

• This enabled the sponsors to know more about the children and more about Kenya as they were from

Japan. Some made visitation as they were curious and wanted to meet the children face to face.

• I managed to maintain the previous sponsors

Intern; Radio Production

Royal Media Services, January 2010 to December 2010:

Duties and responsibilities;

• Audio recording and editing news pieces.

• Provided Microphone and mixer setup.

• Carried out feature and news production.

• Relayed the referendum results from Bomas of Kenya to citizen studios in Nairobi.

Administrative Assistant;

Electrol Commission of Kenya May 2004 to June 2004:

Duties and responsibilities;

• Provided excellent Face to face customer service and telephone enquiries.

• Handled data entry to computerized election administration systems.

• Confirmed of polling place bookings and facilities.

• Undertook early voting activities prior to Election Day.

• Packed/checked of election materials, counted and sorted ballot papers.

• Receipted and inputted of results.

• Assisted in the scrutiny and of declaration votes, packing up of the office and associated material.

Other Notable Achievements and Recognition;

• Awarded a certificate of honor in academics for achieving a GPA of 3.35.

• Awarded two certificates for participating in the school open day for September 2007 and January

2008; Africa Nazarene University

• Assistant Treasurer for the Journalism Club at Africa Nazarene University.

REFEREES

Please feel free to contact the under mentioned in regard to my competence, work ethic, performance

and / or any other aspect with respect to me:

Mr. Thomas Ofware

Child Doctor Kenya

Human Resource and Finance Director

P. O. Box 5828 00200, Nairobi

Tel: 072*-***-***

Magdalene Mbugua

Principal

Loreto Convent Msongari

P. O. Box 302**-***** Nairobi

Tel: +254-***-***-*** / +254 020*******

Martha Mbugguss

Head of Communication Department

Africa Nazarene University

P. O. Box 530**-*****, Nairobi, Kenya

Tel: +254-***-***-*** / +254-**-*****/0/1

E mail: acrh00@r.postjobfree.com

Contact this candidate