DONNA KELLY

Professional Summary

Service-oriented Office Manager with 4 year background in Office environment.

Core competencies include Microsoft Office, Outlook and billing/funds

management as well as excellent communication and time management skills.

Handles tasks with accuracy and efficiency.

Skills

Clerical Active Learning

Customer and Personal Service Personnel and Human Resources

Time Management

Experience

OFFICE MANAGER Sep 2014 May 2015

Advance Concrete, LLC Raleigh, NC

Acquire, distribute and store supplies.

Analyze internal processes and recommend and implement procedural or

policy changes to improve operations, such as supply changes or the disposal

of records.

Prepare itemized statements, bills, or invoices and record amounts due for

items purchased or services rendered.

Keep records of invoices and support documents.

Process paperwork for new employees and enter employee information into

the payroll system.

Review time sheets, work charts, wage computation, and other information to

detect and reconcile payroll discrepancies.

Keep track of leave time, such as vacation, personal, and sick leave, for

employees.

OFFICE MANAGER Aug 2011 Sep 2014

Concrete Sawing Solutions Garner, NC

Oversee the maintenance and repair of machinery, equipment, and electrical

and mechanical systems.

Acquire, distribute and store supplies.

Prepare itemized statements, bills, or invoices and record amounts due for

items purchased or services rendered.

Process paperwork for new employees and enter employee information into

the payroll system.

Keep track of leave time, such as vacation, personal, and sick leave, for

employees.

Complete time sheets showing employees' arrival and departure times.

Conduct verifications of employment.

Tax Collector Jan 2008 Jun 2011

Gaston County Tax Office Gastonia, NC

Collect taxes from individuals or businesses according to prescribed laws and

regulations.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Assist customers by providing information and resolving their complaints.

Count money in cash drawers at the beginning of shifts to ensure that amounts

are correct and that there is adequate change.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or

policies.

Post charges against guests' or patients' accounts.

Education

Medical and Office Computers Program Oct 1995

ECPI Computer Institute Raleigh, NC

Additional Information

NC Notary

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