Theresa McDaniel’s

267-***-****

acrgsq@r.postjobfree.com

Profile:

Well trained and spirited team member coming with solid communications and interpersonal abilities. Demonstrated skills in energizing and motivating workers to meet company goals. Trustworthy and dependable. Skilled in Microsoft office suite, customer services and data entry.

Qualifications

Skilled in operation and driving of forklift, transporter, HiLo, Pacer and pallet jack

Ability to shipment utilizing carrier software FedEx /FedEx Express DHL, UPS

Ability to operate large vehicles in tight and congested areas

Ability to load and unload materials off trucks

Professional Experience:

Material Handler

Ancillare, Horsham, PA October 2013- Present

Prepare orders for shipment to global customers in a fast paced warehouse

Provide the highest level of customer’s service with accuracy, timeliness and dependability of work

Ability to follow procedures /SOPs to perform picking and packing

Ability to operate company equipment safely

Count and sort various product, understand pick tickets and all documents

Material Handler

Northtec LLC, Bristol, PA July 2008- January 2013

Maintained equipment and ensured proper count verification

Ship, receive and stock replenishment products

Verify product information using inventory computer system and handed RF gun

Store, stack palletize and rotate items considering

Move product from dock to warehouse and sales floor

Customer service Manager

Wawa, Philadelphia, PA June 2003 – July 2006

Supervised 5-10 employees at any given shift

Resolved customer complaints in satisfactory manner and providing a friendly environment

Balanced cash register and made nightly deposits, Maintained inventory of food orders and supplies

Managed employee relations and trained new hires regarding store policies and procedures

Food Service Worker (temporary assignment)

Self Incorporated, Philadelphia, PA April 2003 – June 2003

Worked with homeless population preparing and serving meals, Cleaned and sanitized work areas

Office Clerk

St. Luke’s Church, Philadelphia, PA December 2003 – April 2003

Answered and directed inbound calls

Assisted with production of church programs and newsletters

Entered clients demographic information into spreadsheet, Sent out mass mailings and met activity deadlines consistently

Education:

Northeast High School Diploma received 2001

Forklift certification 2008

Medical Billing & ICD-9/CPT & Di-Customer Service Training Certificate 2007

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