Nadia B Mendoza

Contact: 619-***-**** acrgnv@r.postjobfree.com

Address: **** *** ****** *****, ******, CA 91901

Education

-MS Statistics, emphasis in Biostatistics – Graduated, SDSU in 2014

-BS Statistics – Graduated, University of Campinas, Brazil 2005

Languages

-Fluent English

-Native Portuguese

-Intermediate Spanish for conversation and reading

Professional Experience

-Assistant Statistician - Shiley Eye Center at UCSD - July 2014 to present

oConsulting with physicians and researchers to determine adequate statistical solutions and analysis techniques. Cross-sectional and longitudinal data. Often working with short deadlines in multiple projects from different departments and research groups. Responsible for coding and performing analysis. Reporting results written and verbally. Working independently and with another statistician at times. Co-authorship of a few articles and manuscripts on the process of being published.

oMain techniques: Anova, mixed effect models, general linear models, survival analysis, pairwise Wilcoxon and t-test, joint survival and mixed effect model.

oSoftwares used: proficient in SAS (including macros and dataset merging and cleaning) and Office (reporting and organizing output). Experience with R and Stata.

-Sales and Marketing - Cybertecnica (Brazil) - Jan 2008 - Dec 2008

oResponsible for new and existing customer sales of consultancy services and software licenses.

oSupport to marketing team during events in Brazil, USA and Chile.

Presentation preparations with sales, marketing and recruitment teams

Software configuration and interfacing with third party software to support senior sales personnel

Managed new and existing customers’ relations

oCoached by the CEO and owners of the company.

-Consultant - Cybertecnica Inst e Tecnologia LTDA - Jan 2007 - Dec 2007

oTechnical requirements assessment with sales representatives and team leaders, generating solution suites for customers.

oManaged and delivered installation and configuration of software system for multiple customers, as well as customized training for customers and new employees.

oSoftware: Osisoft PI System (management of real time data), Thermo Fisher Nautilus and SampleManager (management of laboratory data), HP Quality Center and Quick Test (system testing).

oWorked with customers from all levels of their organization.

-Support Consultant - Cybertecnica Inst e Tecnologia LTDA - Jan 2006 - Dec 2006

oManaged Level 1 and 2 Support Desk for more than 20 different companies with OSISoft’s PI System in Brazil. Delegated specific request calls to colleagues with required expertise. Managed 24/7 support calls.

oLiaison with OSISoft for Level 3 support issues using English language skills that customers lacked.

oOn-site technical support across Brazil for companies such as Petrobras, Vale and Braskem.

oTrained support desk manager that took over when I got promoted.

oAdapted to very short deadline and dealing with highly demanding customers from all levels of their organizations and multiple requests simultaneously, more than 40 a week at times.

-Internships - University of Campinas, Brazil (UNICAMP) - Jan 2003 - Dec 2005

oCenter for Studies and Public Research of UNICAMP, organizing database of National Research for data on health and work, running basis statistical analysis for data quality assurance. Software: STATA.

oInstitute of Economics of UNICAMP working on “Economics of Work” data with a research group, providing graphs to summarize questionnaire data. Software: Excel and SPSS.

oScholarship by FAPESP, creation of a database on television public data using Excel.

-Summary of software, trainings and statistics classes

oSoftware – SAS, STATA, SPSS, R, Minitab, PASCAL, PI System (OSISoft), LIMS (Sample Manager), Quick Test, Quality Center, PPM (HP).

oISO 17025 - Certification Training 2007

oEssential Software and Services Training for EHS – Marketing and Sales Strategy 2008

oR.A.D.A.R – Sales methodology seminar delivered by The Complex Sale, Inc 2007

oSales force Training 2008

oLinear and multiple regression analysis, design of experiments, non-parametric methods, statistics for biological sciences, advanced biostatistics methods, demographic analysis, survival analysis, sampling methods, multivariate data analysis, epidemiology for infectious and chronic diseases, quality control techniques.

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