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Customer Service Sales

Location:
United States
Posted:
August 29, 2015

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Resume:

Maribel Colon

**** ******** ****

Weston, FL ****7 TC \l4 "

646-***-****

acrgg8@r.postjobfree.com

Objective: To obtain a personal and professional development in a progressive organization where my skills and prior work experience will be fully utilized and I can develop not only technical skills but management and administration skills as well.

Employment:

2007 – Present Logan Transportation Co. Bronx, NY

Responsibilities: School Bus Attendant

v Help the students get into the bus and get down from the bus

v Administering first aid kit in case of any accident or an emergency

v Counting the students in the bus before the journey begins

v Monitoring the students’ behavior in the bus to avoid any unhappy situations

2006 - 2007 Expresso Café Colombia University New York, NY

Responsibilities: Cashier & Customer service

v Issue receipts, refunds, credits, or change due to customers

v Bag, box, wrap, or gift-wrap merchandise, and prepare purchased items at customer’s request

v Maintain clean and orderly checkout areas

v Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

2000 – 2003 IBY Distributors New York, NY

Responsibilities: Sales Manager

v Responsible for selling, closing, servicing and expanding the current customer base within an assigned territory

v Can communicate information and ideas to others in an understandable manner

v Able to manage all aspects of sales to prospective and current customers, including providing highly technical and administrative product information

v Able to build and energize talent through coaching and developing others

1998 - 2000 Bancredito Dominican Republic

Responsibilities: Official Marketing

v Maintain customer files in an orderly and accurate manner – track changes with names, addresses, terms and credit cards

v Process credit card applications for new customers

v Provide detail of the pros and cons of the credit card at hand

v Answer any questions or doubts the clients might have on the service

Education:

2015 – 2015 World Education Services (WES) Albany, NY

Career transfer to Bachelor’s degree in Marketing Management

1994 – 1999 Universidad Pedro Henriquez Urena (UNPHU) Dominican Republic

Obtained degree in Marketing

1992 - 1994 Universidad Pedro Henriquez Urena (UNPHU) Dominican Republic

Obtained certifícate in Computer Technician

1988 – 1992 Colegio Arroyo Hondo Dominican Republic

Obtained high school diploma

Skills: Bilingual Spanish/English, reliable, responsible, computer literate, work well independently with little supervision, excellent communication and interpersonal skill, techniques of negotiations (CEDOPEX)

Note: New York State Commercial Driver License: Class B

Reference: Available upon request



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