Faith E. Chapman

***** ******** **** *********, ** 32514 850-***-**** acrg89@r.postjobfree.com

Human Resources Business Partner

Exceptionally talented and experienced human resource professional with twenty-two years of experience seeking HR leadership role. Areas of strength are compliance, corporate alignment, performance/process improvement and communication. Supported industries in transportation, distribution and retail.

Education

Master of Education in Human Performance Technology from the University of West Florida

Pensacola FL

Master of Science in Business Leadership and Ethics from John Brown University

Siloam Springs AR

Bachelor of Science in Secondary English Education from Indiana University/Purdue University

Indianapolis IN

Professional Experience

Consultant / Owner 5/12 – current

Bridges Consulting Services, Pensacola FL

Improved leadership skills of high-performing managers at Sam’s Clubs US

Increased engagement of civilian teams at Pensacola NAS by facilitating team building workshops

Supported succession planning at Navy Federal Credit Union through Career Development training

Increased team compatibility for Escambia County Health Department by conducting team building sessions

Instructional Designer II and Curriculum Designer 2/06 – 5/12

Walmart Stores and Global Supply Chain, Bentonville AR

Conducted performance improvement analysis for distribution center in Alabama

Developed RFID electronic product code elearning training for Walmart management employees increasing accuracy of inventory management in 4400 stores

Supported Human Resource compliance by developing Employment Law training that included federal law, state laws and company policies to ensure human resource compliance

Designed four leadership courses including communication, ethics and coaching

Designed current Interviewing course for managers in US Walmart Transportation

Managed instructional design projects including outsourcing

Software experience: Microsoft Office Suite, Captivate, Fireworks, GLMS

Graduate Business Adjunct Online Instructor 2/12 – current

John Brown University, Siloam Springs AR

Facilitated graduate business course on leading change

Designed course content meeting criteria and incorporating adult learning principles

Regional Training Manager and Leadership Development Manager 3/03 – 2/06

Walmart Logistics University, Bentonville AR

Designed instructor-led mentoring course rolled to 75,000 associates

Implemented Behavioral Interviewing hiring process by conducting training and follow-up sessions

Mapped all course content to newly adopted competencies

Developed and mentored six field Training Managers supporting 6000 employees

Identified performance gaps for Logistics facilities and implemented solutions to close gaps

Partnered with Walmart Logistics VPs to provide optimal support for organizational goals

Delivered Diversity training to operational managers in US impacting 75,000 associates

Facilitated HR discrimination investigation training and process integration

Conducted teambuilding sessions based on the Birkman Method with positive feedback and evaluations

Conducted 360 assessments for executive operational leadership

Corporate Instructor 12/00 – 12/02

Resort Condominiums International, Indianapolis IN

Delivered leadership training to managers in US and Mexico

Supported organizational goals by training managers on new policies

Facilitated New Hire Orientation to all new employees

Provided leadership training to parent company Cendant in New York City

Facilitated change management training following 911

Designed criteria and coursework for administrative assistants certification

Certifications

PHR Certification

PDI Profiler 360 Assessment

The Birkman Method Profile

DiSC Assessment

Human Performance Technology Certification

DDI (Development Dimensions International)

Achieve Global

Blanchard’s Situational Leadership Training

Franklin Covey Trust Training

Franklin Covey FOCUS

Franklin Covey Speed of Trust

B.T. Novation’s Diversity Training

Web Resources

www.bridgesconsultingservices.com

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