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Customer Service Security

Location:
New York, NY
Posted:
August 31, 2015

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Resume:

W Shawn J. Wyre

** *** ***** ********, ** ***** 954-***-**** acrg7u@r.postjobfree.com

My goal is to obtain a challenging and growth potential position in the field of maintenance, communication or security where I will be able to utilize my experience to provide value-added contributions in achieving the organization’s objectives with the opportunity to advance within the organization.

Strong leadership and project management skills having managed various projects in maintenance, communication and

residence security.

Extensive experience identifying creative and effective solutions to problems and troubleshooting to determine root

cause of problem.

Self-motivator, team player, with proven ability to motivate project team while ensuring that objectives are being

accomplished within prescribed time-frame.

Highly dependable, organized, effective team player with excellent interpersonal skills, time-management skills and the

ability to manage multiple projects and meet stringent deadlines, while building solid relations with both customers and

management.

Strong working knowledge of Microsoft Office System- including Microsoft Word, Microsoft Excel, Microsoft

PowerPoint, Microsoft Access, and Microsoft Outlook.

High Quality Customer Service

Counseling Activities

Sales

Organizational skills

Communications

Training & Development

Trouble shooting

Security

Leadership

Continuous Process Improvement

Self-Directed Work Team

Corporate Vision

EDUCATION AND PROFESSIONAL TRAINING

Tampa Technical Institute Associate's Degree – Engineering Technology, 1992

St. Croix Central High School Diploma Obtained, 1990

EXPERIENCE

Victory Security, Parkland, FL 2007- 2014

Security Officer

Examine gates, doors and windows to determine security.

Prepare reports and routine monitoring of the community.

Daily patrolling on foot or in vehicle to assure the security of assigned area.

Provided escort services to visitors and customers.

Keep an eye and report irregularities like leaking water pipes, security doors left unlocked, presence of unauthorized

persons, etc.

Inform and warned violators of rule infractions like smoking, loitering, carrying forbidden things.

Provided lockout services and information including public assistance.

Coco Plaza, Margate, FL 2007 -2014

Maintenance Manager

Manage the daily maintenance and operation of a $12 million plaza providing on-going support to management.

Troubleshoot problems on a daily basis to identify root cause and resolve problems in a satisfactory manner.

Manage the overall private security of the plaza as well as establish and implement on going security procedures to ensure stronger security of the complex.

Participate in the decision-making for new strategies and continuous improvement of the plaza.

(Hold Victory Security and Coco Plaza positions concurrently)

Mercedes Benz, Fort Lauderdale, FL 2005 - 2007

Technician

Diagnosed, and Serviced Mercedes-Benz.

Troubleshooted hydraulic and vacuum pumps.

Digital Cluster

Maintained A/C units

Installed Navigation System, DVDs, Amplifiers, and Throttle Body

Built wire harnesses

Motorola, Fort Lauderdale, FL 2002 - 2005

Technician

Achieved oral and written directions specified towards the job duties assigned to me.

Soldered and troubleshooted two-way radios to determine root cause of problems

Took measurements of devices and performed sample to detect voltage.

Achieved company’s objective based on production requirement.

Critikon, Tampa, FL 1998 - 2002

Technician

Achieved oral and written directions specified towards the job duties assigned to me.

Soldered surface mounts components

Performed maintenance duties of computer monitors.

Troubleshooted monitors and blood pressure machines.

AWARDS/ACHIEVEMENTS

Obtained an Award in Home Entertainment System & Microelectronics Rf Communication

G&D License

Computer Repair

Solid State Devices

Direct T.V

REFERENCES

Available upon request.



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