CURRICULUM VITAE

OF

SYLVIA SHAKWANA

PERSONAL DETAILS

SURNAME : SHAKWANA

NAME : SYLVIA

DATE OF BIRTH : 1991 OCTOBER 13

IDENTITY NUMBER : 911***-****-***

MARITAL STATUS : SINGLE

GENDER : FEMALE

HEALTH STATUS : EXCELLENT

RACE : AFRICAN

NATIONALITY : SOUTH AFRICAN

HOME LANGUAGE : ISIZULU

OTHER LANGUAGES : ENGLISH, SEPEDI, ISIZULU AND XITSONGA

CRIMINAL RECORD : NONE

RELIGION : CHRISTIAN

CONTACT DETAILS

RESIDENTIAL ADDRESS :UMHLOBOWENENE STREET

: IVORY PARK EXT 6

: MIDRAND

: 1685

CONTACT NUMBERS : 078-***-****

EMAIL ADDRESS : acrg5k@r.postjobfree.com

SCHOOL ATTENDED

HIGH SCHOOL ATTENDED : EQINISWENI SS

HIGHEST GRADE PASSED : GRADE 12 (STD 10)

SUBJECTS PASSED : ENGLISH,

: ACCOUNTANTING,

: BUSINESS STUDIES,

: LIFE ORIENTATION,

: COMPUTER APPLICATIONS

: TECHNOLOGY AND ISIZULU

YEAR OBTAINED : 2011

WORK EXPERINCE

1. COMPANY : DIS-CHEM PHARMACIES

POSITION HELD : SWITCHBOARD OPERATOR

YEAR : 2014 TO CURRENTLY

DUTIES

* WORK AT SWITCHBOARD TO HANDLE OUTGOING, INTEROFFICE AND INCOMING CALLS

* TAKE AND RELAY MESSAGES

* ANNOUNCE WHEN VISITORS ARRIVE

* RESEACH AND ADVISE ON STOCK

*PERFOM RECEPTIONIST FUCTIONS AS NEEDED

*ASSIST EMPLOYEES WITH VITALITY AND DISCOVERY LIFE

2. COMPANY : DIS-CHEM PHARMACIES

POSITION HELD : SUPERVISOR

YEAR : APRIL 2013 – JUNE 2014

DUTIES

* ASSIGN EMPLOYEES TO SPECIFIC DUTIES

* PROVIDE CUSTOMER SERVICE BY GREETING AND ASSISTING CUSTOMERS

* RESPOND TO CUSTOMER ENQUIRIES

* INSTRUCT STAFF ON HOW TO HANDLE DIFFICULT AND COMPLICATED SALES

* PLAN BUDGET, AUTHORISE PAYMENTS AND MACHANDISE RETURNS

REFERENCES

NAME : CRESCENCIA NCUBE

RELATIONSHIP : MANAGER

CONTACT NUMBER : 011-***-****

NAME : KHAYAKAZI ANTONY

RELATIONSHIP : SUPERVISOR

CONTACT NUMBER : 071-***-****

PERSONAL PROFILE

I HANDLE MYSELF IN A PROFESSIONAL MANNER AND AT THE SAME TIME BEING A GOOD TEAM PLAYER THAT IS TOTALLY COMMITTED TO INSURING THAT THE GOAL TO BE FULFILLED IS ATTENDED. I AM LOYAL AND HONEST AND DO MY OUTMOST BEST TO BE ENTHUSIASTIC ABOUT TASK AT HAND. I CAN CONTINUALLY WORK WITH PEOPLE OF DIFFERENT CHARACTERS, BACKGROUNDS AND I HAVE AN EXCELLENT COMMUNICATION SKILL. I AM ALWAYS EAGER TO LEARN AND VENTURE INTO NEW THINGS.I HANDLE STRESSSFUL SITUATIONS WELL. I AM ABLE TO WORK UNDER PREASURE.

SKILLS

* INTERPERSONAL SKILLS

APPROACHABLE, MAKE TIME FOR PEOPLE AND HAVE THE BEST LISTENING SKILL

* CUSTOMER SERVICE

THE ABILITY TO SUPPLY CUSTOMERS WITH THEIR WANTED NEED

* ORGANISATIONAL SKILL

JUGGLE A NUMBER OF PRIORITIES

*TEAM WORK

APPRECIATE DILIGENCIES IN OTHERS AND TO CONTRIBUTE CONSTRUCTIVELY TO TH TASK AS A TEAM MEMBER OR LEADER

* IT LITERACY

THE ABILITY TO USE TECHNOLOGY

Contact this candidate