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CELL 952-***-**** • E-MAIL acrftr@r.postjobfree.com

DAN NORDBY

WORK HISTORY

LIFE TIME FITNESS, Chanhassen, MN

Member Engagement Advisor December 2014 – Present

• Achieve daily, weekly and monthly acquisition and retention goals through persistent outreach

• Customize the buying experience by encouraging involvement with Life Time staff, programs and places to align with the unique needs, interests and goals of each prospective member

• Recruit new members through outbound calling and lead generation

• Initiate, develop and grow relationships with new and existing members

• Leverage new and existing relationships to maximize member referrals

MIDWEST CHALLENGE, Burnsville, MN

House Manager August 2014 – November 2014

• Responsible for the management of a sober house which served as a place of refuge for individuals recently released from prison or long term treatment centers while also assisting with their acclimation back into society

EDUCATION

LAKE SUPERIOR COLLEGE, Duluth, MN January 2013 – November 2013

• Some college completed

SKILLS

• Highly adaptable, positive, and patient risk-taker who is able to take initiative with little supervision

• Flexible team player who excels at building trusting relationships with customers and colleagues

• Exceptional listener and communicator who effectively conveys information verbally and in writing

• Results-driven achiever with exemplary planning and organizational skills as well as a high degree of detail orientation

• Innovative problem solver who can make quick, concise decisions while generating workable solutions and solving complaints in a timely manner

CERTIFICATIONS

LIFE TIME UNIVERSITY

Certified Retention Specialist March 2015

• “CRS” team members are specifically selected to save members when they have requested to cancel their membership

Member Engagement Advisor Certification December 2014

MN ADULT AND TEEN CHALLENGE

• MN Adult and Teen Challenge is a yearlong, life changing program that quite literally saved my life. I went into the program one person and left another. I learned the importance of things like integrity and rigorous honesty. Ask if you would like to know more!

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