Edgardo T. Dagdag Jr

Block ** Lot * St.Mark Street, Cardinal Village phase 1, Salitran III,

Dasmariñas, Cavite

+639*********

acrfrn@r.postjobfree.com

CAREER OBJECTIVE

To secure a position where I can efficiently contribute my skills and abilities for the growth of the organization and build my professional career.

EDUCATION

2013 – 2015 Asian Institute of Computer Studies - Bicutan

Bachelor of Science in Computer Science

2011 – 2013 Asian Institute of Computer Studies – Dasmariñas

Associate degree in Computer Science

2007 – 2011 De La Salle University – Dasmariñas

Associate degree in Information Technology

WORK EXPERIENCE

Trend Micro Inc.

oCloud Security Engineer (Oct 2015 - July 2017)

Provides technical support to Trend Micro Home and Home Office users powered by Trend Micro Smart protection Network cloud security infrastructure that stops threats in cyberspace or the “cloud”.

Troubleshoot Technical Issues by Remotely accessing Client’s computer

Troubleshoot/Remove Malwares with the use of Trend Micro Tools

Proactively shares knowledge through technical sharing and training, solution contribution and self-service participation.

Takes first-line support via different support channels – phone, email, and chat.

ON THE JOB TRAINING

Colegio de Amore

Luciano-Indang Road, Trece Martires City, Cavite

Computer Laboratory Department

300hrs (November 11 to April 5, 2012)

Philippine Navy Savings and Loan Association Inc.

Naval Station Jose Francisco, Fort Bonifacio, Taguig City

Tel. Nos. 887-3736 / 38 / 39 Email: acrfrn@r.postjobfree.com

300hrs (November to April 2015)

CERTIFICATES/SEMINARS

CCNA Module 1,2,3,4

Oracle Database Management

Malware Handling Trend Micro

Solaris OS

TECHNICAL SKILLS

Software

oKnowledgeable in HTML, CSS, VB6.0 and Visual Basic 2010

oAdequate knowledge in JavaScript, C++, CISCO and Oriented in Microsoft Office Suite

oKnowledgeable in Operating System from Windows XP up to Windows 10 and Basic knowledge in Mac OS and Linux

oAdequate knowledge in Mobile Devices such as Android and iOS

oAdequate knowledge in Databases such as:

MySQL

Hardware

oAdequate knowledge in Network Cabling, Network Topology and Computer components

PERSONAL INFORMATION

Nickname: Ed, Jayar

Date of Birth: Sept. 27, 1989

Civil Status: Single

Citizenship: Filipino

Religion: Roman Catholic

PERSONALITY TRAITS

Dedicated and hard working individual

Exceptionally versatile and adaptability

Good logical and analytical skills

Good written and verbal skills

Willing to work under supervision/s and to be trained

Ability to work individual as well as in team

REFERENCES

Mr. Julius Francis Empig

Systems Engineer

Trend Micro Inc

093********

Ms. Shiela Mae Rivera

Team Lead

Alorica

090********

Sir. James Tejada

Senior Agent

iQor Dasmariñas

090********

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

EDGARDO T. DAGDAG JR. Applicant’s Signature

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