Gilda M. Pedigo

Gilroy, CA

Cell: 408-***-****

acrfqc@r.postjobfree.com

Quality Assurance / Document Control

Administrative Support, Document Control, Quality Assurance

Supervisory Experience

Process Proofing

Administrative Management

Document Control

Auditing / Mistake Proofing

Project Management

Testing Analysis

Customer Interface

Training

Quality Control Process

MSDS Training

Policies and Procedures

PROFESSIONAL EXPERIENCE

Nordic Naturals, Watsonville, CA 2013 – Present

Technical Resource Coordinator, Document Control, Q. A. for Product Testing

Create the Standard Operating Procedures – SOPs, Work Instruction – WI, Forms for training sessions, webinars, instructor provided, and slide show presentations.

Responsible for testing raw materials and finished products against established specifications, coordinating customer complaints, review consumer Certificate of Analysis - COAs for accuracy, product requisition and PO management for QA supplies.

Coordinates raw material & finished product testing

Initiates customer complaint process

Develop and maintain Raw Material datasheets (RMD) this provides the specification for standardizing the formulation to production

Track and trend test data for stability, oils, bulk and finished goods products, to provide traceability of quality for products

Maintains and Analysis of 3rd party test log; ISO 17025 qualified laboratories performing required tests

Generates NCMR/CAPAs, Deviations and other QA documents as needed

Interfaces with vendors, partners, and affiliates to communicate out of specification test results

Create work instructions, forms to comply with Good Manufacture Process – GMP standards and National Science Foundation – NSF standards

Maintain the databases for traceability of production from formulation to manufacturing finished products

Create purchase requisitions and manages the PO process for QA department budget

Other special projects and related duties as needed per Quality Assurance Manager

Pratt & Whitney Rocketdyne, San Jose, CA 2006 – 2012

Senior Analyst, Prod & Proc Quality, Document Control, Q. A. for Plant Closure

Office support and duties – memos, reports, ordering of supplies for managers and supporting departments

Schedule of routine maintenance for office equipment – multiple purpose machines, copiers, printers, fax machines, and personal computers

Process all invoices for payments, create standard purchase orders for long term contracts with various suppliers

Maintain the schedules for meetings, trainings, and visitor’s presentations on site and accommodations for visiting personnel

Updated policies and procedures with company intranet website, update the .html files

Supported Environmental, Safety, Security, and Facility departments with specified procedures for plant closure

Maintained electronic data for Iron Mountain Repository of plant records for various departments

Supervised and scheduled all data retention records for contracts with Pratt & Whitney Rocketdyne, Canoga Park facility

Transitioned remaining data for proper retrieval by Pratt & Whitney Rocketdyne, Canoga Park Configuration / Data management team

Pratt & Whitney Space Propulsion, San Jose, CA 2004 – 2006

Supervisor, Quality Assurance Acceptance Data Center

Provided supervision and technical direction to 10 analysts in support of 7 different programs

Ensured the timely delivery of documentation to customers in support of all program and delivery requirements

Operated and maintained the data management process to facilitate effective data retrieval and records control

Interfaced with all on-site customers and program managers to achieve customer satisfaction

Organized and scheduled all transition teams within each program to facilitate operational shut down

Pratt & Whitney Space Propulsion, San Jose, CA 2002 – 2004

Coordinator / Analyst

Ensured Configuration Management for critical hardware used by space flight assemblies met stringent configuration requirements

Verified As-Built configuration, assuring that only parts authorized by Bill of Materials have been consumed, and have proper traceability

Reconciled As-Built and As-Designed configuration differences from subassemblies and piece parts / materials

Reviewed and analyzed manufacturing data to verify proper incorporation of engineering changes, Non Conformance Reports (NCR), Deviations, and Waivers

Pratt & Whitney Space Propulsion, San Jose, CA 2001 – 2004

Propellant Planner

Document Control: Maintained, collected, indexed, filed and archived all records pertinent to the manufacture of deliverable product

Ensured all manufacturing documentation and procedures (Work Instructions, Process Instructions, Area Station Instructions, Material Standard Instructions, Data Records) were compliant with ISO requirements

Trained all planners with updated technical writing processes

Revised all manufacturing Work Instructions for supporting departments to assure proper integration

United Technologies, Chemical Systems Division, San Jose, CA 1997 – 2001

Administrative Coordinator

Setup all calendar events and presentations for the Quality Department

Ensured all calibration tools and equipment were scheduled for service

Updated the database files for entire site

Supported the Management for all on-site customer visits, presentations, and proposals

EDUCATION

Bachelor of Science – University of Phoenix

Major: Business Administration

Expected Graduation: December 2015

CERTIFICATE COURSES

Process Management

Root Cause Analysis / Corrective Action

Process Control by NASA Shuttle Program Office

Training & Presentations

Business Ethics

Bill of Material

Compliance Briefing

Compliance with Export Regulations

Quality Notification System

COMPUTER SKILLS

SHERPA

EWI

Oracle

Visio

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

SAP

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