Nicole M. D’Angelo

631-***-**** acrfkc@r.postjobfree.com

Professional Experience

Service Coordinator

RES Company Inc., Bohemia, NY May 2012 – February, 2014

Coordinated all entitlement services for individuals with Traumatic Brain Injuries who were on the Medicaid Waiver Program. Included: Medicaid, Social Security, SNAP benefits, transportation and housing.

Responsible for ensuring the medical care and overall wellbeing of the participant to assure they are able to remain successful in the community.

Developed and implemented Medicaid service plans. Led the multidisciplinary team towards reaching the focused goals and needs of the waiver participant.

Provided 24 hr. emergency ‘On Call’ service and staffing coordination for the home care division and waiver participants.

Case Manager

Clubhouse of Suffolk, Inc., Riverhead, NY May 2009-September 2010

Provided Case Management services to individuals with psychiatric disabilities.

Completed Intakes, Functional Assessments, Psychosocial Evaluations, vocational and substance abuse assessments, service plans, bi-weekly home visits, and progress notes for up to 40 active participants.

Coordinated all psychiatric, medical and substance abuse needs and services based on assessments and client centered goals. Communicated with Rep. Payee of client to assure financial needs are being met.

Linked clients to community resources, including housing, public assistance and legal entitlements.

Case Planner

Little Flower Children and Family Services, Wading River/Jamaica, NY January 2006-January 2009

Acted as the primary advocate for adolescents with severe behavioral problems who were residing in foster homes within the NYC Therapeutic Foster Care System. Provided 24 hour on-call delivery of crisis intervention, educational advocacy and psychiatric needs.

Lead the multidisciplinary treatment team to assure that services were effective and appropriate. Team included therapists, medical providers, Behavioral Specialist, Educational Coordinator, and Law Guardian

Assisted biological parents to stabilize financial, legal, medical and personal issues that facilitated their child’s return. Scheduled and conducted home visits, and family visitations. Attended medical appointments, behavioral and educational reviews. Assured transportation, provided oversight for hospitalizations and in/outpatient admissions.

Implemented and wrote behavior plans and functional assessments to address individual needs of the child. Supervised the Behavioral Specialists in the methods of intervention. Acted in the role of Behavioral Specialist when required. Wrote official court reports and planned for permanency of child.

Testified in Family court in regards to Permanency Hearings and Termination of Parental Rights proceedings.

Developed individual and family service plans. Wrote ongoing safety assessments and progress notes.

Prepared “aging out” teenagers towards independent living for when they leave foster care.

Service Coordinator

Metro Therapy Inc., Hauppauge, NY November 2001-June 2004

Implemented and developed the NY State service plan for preventive services for infants and toddlers diagnosed with developmental delays.

Monitored progress of the children, advocated for family needs and satisfaction of services.

Edited the incoming evaluations for accuracy, grammar and confirmation of eligibility.

Nicole M. D’Angelo- Resume page 2

631-***-**** acrfkc@r.postjobfree.com

Service Coordinator

The Medical and Health Research Association/EISC, New York, NY March 2000-November 2001

Assessed parental concerns for possible developmental delays and linked them to evaluation options.

Interpreted evaluation results for the parents and advised family of their rights and options for therapeutic services.

Linked the family to available resources to benefit their child based on the recommended needs.

Accompanied the family to service providers and educational institutions to help the parent feel comfortable and assist in the Intake processes.

Foster Care Homefinder/Recruiter/Trainer

New York Foundling Hospital, New York, NY December 1996-March 2000

Recruited and certified homes of Foster Parents.

Interviewed prospective applicants for intent, compassion, home safety and responsibility.

Conducted intense background screenings which included fingerprinting, assessment of personal history and criminal records. Tracked over 100 applicants at different stages of certification.

Planned and led workshops and training courses for foster parents on expectations, intervention skills, empathy, agency procedures, emergency protocol and disciplinary practices. Presented monthly agency orientations and provided computer training to coworkers.

Counselor

Concern for Independent Living, Riverhead, NY March 2011-January 2012

Responsible for overseeing the safety and wellbeing of 50 residents diagnosed with a psychiatric disability.

Supervised medication distribution to residents. Confirmed counts of controlled substances and ordered prescriptions. Provided rehabilitative support for daily living skills, health services, and therapeutic goals.

Completion of OPWDD Medication Administration (AMAP) course.

Counselor/Teachers Assistant

Maryhaven Center of Hope, Port Jefferson, NY January 1994-August, 1994

Worked in both residential and classroom settings to provide hands on care for children with disabilities.

Volunteer Services

Island Harvest, Ronkonkoma, NY May 2010 - Present

Volunteer for various assignments in the community with optimum goal of combating hunger on Long Island. Includes providing assistance in applying for SNAP benefits at special events, concerts and large food drives.

Meals on Wheels, Huntington, NY 2004-2005

Assisted in the delivery of hot meals to homebound elderly and disabled individuals.

Education & Certifications

State University of New York at Stony Brook; Stony Brook, NY; Bachelor of Arts, Sociology

Suffolk County Community College; Selden, NY; Associates Degree, Early Childhood Education

NY State DOH Certified Home Health Aide

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