Lawanda McCain

**** ******** ***** ***** #***

Lakeland, Florida 33805

863-***-****

acrfjt@r.postjobfree.com

Objective To obtain a challenging position within a growing company

Summary of Qualification

Over 15 years’ experience supporting management in office environment

Keyboarding 35 wpm and 10 key-adding machine, multi-line phone, Data Entry

Computer Systems Operations: MS Office, Excel, Outlook, Ice Cold View, BOSS, BASIS, SAP, CONA

Strong communication and customer relations skills

Professional Experience

Coca-Cola Bottling Company United November 2014 – August 2015

Distribution Center Administrator

•Answer multi-line phone and direct calls appropriately

•Welcome customers and visitors

•Handle and process all incoming mail daily- sign and deliver UPS and FedEx packages to appropriate personnel

•Manage flow of information throughout the day

•Coordinate all scheduling of monthly conference room meetings.

•Generate with word processing, spreadsheets, and organization charts (PowerPoint)

•Purchase office supplies in SAP System

•Order lunch for meetings and pick up food when necessary

•Handle special events, banner, donation and free product request

•Research customer invoices in SAP

•Provide information and assistance to customer, clients and staff

Montgomery Coca-Cola Refreshments December 2009 – November 2014

Distribution Center Administrator

Answer multi-line phone and direct calls appropriately

Welcome customers and visitors

Handle and process all incoming mail daily

Manage flow of information throughout the day

Coordinate all scheduling of monthly conference room meetings

Conduct safety meetings

Print, file, download all free products onto the HeRe site

Maintain EMO’S for audit purpose, EBP ordering (Procurement system).

Chair new hire orientation

Serves as local Chain of Custody Coordinator for CCR Drug Test Program

Process and transmit weekly payroll within time deadlines, Monitor Kronos (timekeeping) and payroll activities

Boss system, send out reminders on pending calls that need to be closed at a certain time

Basis system research customer accounts for delivery, amount of products, outlet numbers for customers or sales rep

Generate with word processing, spreadsheets, and organization charts (PowerPoint)

Order POS (point of sale material) and do all required tracking

Premier Refreshment Services July 2005 - August 2008

Accounts Payable Clerk

Process all accounts payable for Company and responsible for prompt payment of vendors

Prepare, maintain all supporting documents as directed and enter food orders into computer system to be delivered

Answer multi-line phone and direct call appropriately

Welcome customers and visitors. Handle and process all incoming mail daily

OSI April 2004 - June 2005

Accounts Representative

Negotiated payment arrangements, updated consumer’s account information and provided customer service to consumers

Performed data entry on computer system

Neurological Care Center of Montgomery July 2003 - April 2004

Receptionist

Registered Patients, Verified Insurance, Field Patients Medical Records, Scheduled Appointments, Answer Phone

Genesys Communication (Vialog Group) July 1996 - June 2001

Teleconference Operator and Major Account Coordinator

Facilitated, coordinated international and domestic calls

Responsible for scheduling of separate accounts on a daily basis to other operators

Education

Trenholm State Technical School July 1994

Nursing Assistant/HomeHealth- Certificate

Virginia College August 2009

Healthcare Reimbursement

Reference Available Upon Request

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