ANGELA J. FORD

*** ********** *****, ***********, ** 28625

704-***-**** acrf9n@r.postjobfree.com

PROFESSIONAL SUMMARY

Adept at working in professional business environments. Driven to maintain ethical standards while providing top-notch assistance to attorneys, clients, team members and customers.

SKILLS

Fluent in legal terminology Attention to detail Punctual

Patents and trademarks Well-organized Computer-savvy

Exceptional telephone etiquette Problem-solver Hard-worker

Advanced word processing Dependable Reliable

Official Notary of the Public MS Word Excel

Quickbooks PCLaw

WORK HISTORY

Pressly, Thomas & Conley, P.A. - Statesville NC 28677

Receptionist/Accounts Manager/Legal Assistant

December 2007 – January 2015

Answer & handle incoming telephone calls; schedule appointments for three (3) attorneys; order office supplies; handle incoming & outgoing mail; act as first point of contact for all clients; handle all banking transactions/deposits on behalf of clients both remotely and in person; handle all accounting procedures on a daily basis; handle month-end bank reconciliations; take books to accountants on a quarterly basis; file court documents on behalf of attorneys; research client documents at courthouse; interaction with vendors such as FedEx, UPS and USPO; update annual firm mailing lists for year-end bulk mailing.

Cracker Barrel - Statesville NC 28677

Retail/Shift Leader/Cashier

September 2006 – September 2008

Greet incoming/outgoing guests; assist guests with purchases; stock and re-stock merchandise to retail floor; maintain cleanliness of Ladies' restroom; check-in weekly merchandise delivery and unpack same; assist cashiers during busy times; assist hostess/host during busy times; answer telephone; trash disposal; handle guests' sale transactions; maintain cash drawer during shift; perform closing procedures.

Dunkin’ Donuts - Macedon NY 14502

Shift Leader

March 2004 – July 2006

Supervise employees during shift; train new employees; handle customer/employee issues; fulfill customer orders via counter, drive-thru and telephone; maintain cleanliness of all equipment, serving areas and dining area; re-stock inventory; check-in weekly deliveries; maintain Manager's Log Book; answer telephone; maintain/change cash drawers during and between shift changes.

EDUCATION

Community College of the Finger Lakes - Canandaigua, NY 14424

Associate of Applied Science: Office Technologies – Legal Emphasis, 1989

AFFLIATIONS

Legal Support Staff of North Carolina 2014-15 Treasurer

Legal Support Staff of North Carolina – Iredell County Chapter: 2014-15 President/Secretary

Contact this candidate