Parsley Recruiting Inc.

Online

Durham, NC

Dear Parsley Recruiting:

I am applying for the Client Support Professional position that your company advertised online. My résumé is enclosed for your review. Given my experience and skills, I would be an ideal match for this position. I have many years of experience in a variety of fields. In addition to my extensive professional experience, I have strong communication, customer service, and administrative skills. My broad background makes me an excellent candidate for this position.

I'd like to find out more about the position, and I would welcome the opportunity to tell you how my skills and ideas can benefit your company. I will contact you soon to arrange an interview to further discuss my qualifications and experience.

Thank you for your time and consideration.

Sincerely,

Doris J Finch

919-***-****

acrf9i@r.postjobfree.com

Doris Finch

1409 Gearwood Avenue, Durham, NC 27701 – 919-***-**** – acrf9i@r.postjobfree.com

Objective

Use my problem solving skill working as a Home Office Manager performing Telemarketing, Clerical, and Sales duties to obtain a challenging role as a Virtual Customer Service Representative.

Experience

Home Office Manager/Call Center Representative

Integral Resources, Durham, NC

May 2007– present

* Made back to back calls to potential donors on behalf of the Democratic Party.

* Account representative with collections duties.

* Screened potential clients and entered their information into the computer.

Office Assistant

North Carolina Central University, Durham, NC

February 2003 – May 2007

* Managed the process of students and faculty checking in and out materials from library.

* Performed receptionist and clerical duties, and had research, and purchasing responsibilities.

* Answered a multi-lined telephone and directed all messages.

* Maintained the order of the materials in the library.

Telemarketer (home-based)

Vietnam Veterans Pick Up Service, Durham, NC

May 1999 – July 2015

*Contacted potential donors for the purpose of soliciting donations.

* Worked closely with the manager and became a top ranking sales person.

* Scheduled donor pick-ups and created a route sheet.

Avon Representative, Home Office Manager

Avon Products Inc., Durham, NC

August 1984 – May 1999

* Worked with the sales manager and achieved in the top 10%.

* Showed potential customers the Catalog and filled out an order form.

*Accepted cash and made change when necessary.

Education

Bachelor of Arts Degree

North Carolina Central University, Durham, NC

August 2007 English Major

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