Saint Louis Missouri *****

314-***-****

www.linkedin.com/pub/brad-phillips/94/68b/301

acrezx@r.postjobfree.com

BRAD PHILLIPS

SKILLS & ABILITIES

Retail Store Operations; Customer Service Management; Warehousing/Stocking/Receiving; Coaching; P&L; Payroll Management; Vendor Ordering; Merchandising/Floor Sets; Plan-O-Gram Implementation; Loss Control; Team Building; Staffing; POS Operations; Cash Handling; Retail Sales; Inventory Control Systems; Sales Growth; Product Development; Vendor Development; Menu Development; Beverage Tasting/Pairing Implementation

EXPERIENCE

BEVERAGE/BAR MANAGER, THE FEASTING FOX RESTAURANT

June 2014-Present

4200 South Grand, St. Louis, MO 63111, 314-***-****: Direct Report: Sue Luepker, Owner/Operator: 314-***-****

As Beverage manager, one is responsible for all actions in the pub including but not limited to sales reporting, scheduling, product ordering, vendor maintenance, product control, organizing vendor showcases, menu development, menu maintenance, and beverage inventory.

As a manager, the restaurant also charged the Bar Manager with the responsibility of social media and website maintenance. As the Media manager, one is responsible for social activity including but not limited to status updates, advertisement maintenance, review maintenance, post distribution, and community relations.

Since being hired, the restaurant has seen a steady increase in business in the pub, up 24% over last year’s results, and has seen a 125% increase in social media likes and follows as well as comments.

STORE MANAGER, ANN TAYLOR INC (LOFT OUTLET)

August 2013-April 20114

St. Louis Premium Outlets: 18533 Outlet Blvd., Suite #136, Chesterfield, MO 63005, 636-***-****: Direct Report: Richard Palmer, District Manager, District 155: 646-***-****

Store Manager, August 2013 April 2014

As Store Manager, one is in charge of the daily functions of the store including but not limited to sales reporting, payroll management, staffing, networking, performance management, P&L Management, business growth and development, merchandising execution, customer service observations, and the overall client (internal and external) environment.

Since opening the LOFT Outlet at the Chesterfield Premium Outlets, the store has exceeded sales plan every month from August through March, slating this store to be the largest volume store in the district and in the top 5 volume stores in the region.

In 2013, the store exceeded sales plan by over 200%, ROV (Return on visit) goal by 119%, Credit goal by 125%, and came in under shrink goal by 52%.

The store is goaled to produce more than $3.5 million in 2014 and is currently tracking to beat plan by 150%.

Through a partnership with the District Manager, I was in charge of the sales and profitability reporting for the district, developing creative and innovative ways to drive business in each individual market, reaching out to individual stores to follow up on action plans, coaching and development of forecasting models to better enhance sales and profitability understanding, weekend sales reporting and re-forecasting for the entire district, and weekly, monthly and quarterly business development action plans to better drive profitability.

STORE MANAGER, GUESS? INC.

Co-Manager, November 2010-April 2011; Store Manager, April 2011-August 2013

St. Louis Outlet Mall; 3209 St. Louis Mills Blvd Suite #534, Hazelwood, MO 63042, 314-***-****; Direct Report: Jerry Milne, District Manager, District 11; 810-***-****

As Store Manager, one is in charge of all day to day operations of the business including payroll management, hiring, terminations, staff development, profit and loss development and action, business development, merchandising, and customer service evaluations.

The Store Manager directly reports to the District Manager and actively participates in district development and coaching.

The store’s general profitability has increased by 22% over the past fiscal cycle.

Shrink improved by 2%.

As the District Visual Lead, one reports to the Area Brand Manager along with the District Manager. The District Visual Lead is in charge of merchandising, creating visual options for all stores in the district, and being a general brand manager, ensuring the Guess Brand is always represented in the visual marketing and presentation in all stores.

SALES MANAGER, LOWE’S HOME IMPROVEMENT INC.

Sales Manager, October 2009-April 2010; Zone Manager, September 2008-October 2009; Department Manager of Delivery, Plumbing, Electrical, Hardware, and Customer Service (stayed in each department approximately 3 months), February 2007-September 2008; Seasonal Cashier, September 2006-February 2007

3651 Stardust Drive, Hannibal, MO 63401, 573-***-****; Direct Report: Ian Butler, Store Manager

As Sales Manager, one is responsible for all sales in the store specifically focusing on the Big 3 (Installed Sales, Special Order Sales, and Commercial Sales). The Sales Manager directly reports to the Store Manager on a weekly basis reviewing the sales production for the store and developing strategic plans to continuously improve sales production.

The Sales Manager is the second in command at the store meaning ultimately all 80 to 110 associates directly report to the Sales Manager. All sales specialists, installed sales associates, and commercial sales associates directly report to the Sales Manager.

Overall, managing many different departments offered a unique perspective into the development and operation of a retail store.

EDUCATION

UNIVERSITY OF MISSOURI KANSAS CITY MA POLITICAL SCIENCE

Emphasis in international comparative politic, theory, and community politicking.

TRINITY COLLEGE DUBLIN IRELAND MAS SOCIOLOGY

Emphasis in organizational processes and societal involvement

UNIVERSITY OF MISSOURI KANSAS CITY BA POLITICAL SCIENCE; BA COMMUNICATIONS: AUGUST 1999-DECEMBER 2003

Political Science: emphasis in political theory and voting behavior; Communications: emphasis in marketing and public relations.

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