#** **** ***** **** ***** 647-***-**** Mississauga, Ontario L5A3G7 Email acrezp@r.postjobfree.com

LOTOYA CAMPBELL

Objective

To obtain a position within your company where I can utilize my skills, gain more experience, and increase my

knowledge.

FUNCTIONAL SUMMARY

A customer service representative with over 10 years of public work experience, a honest and reliable worker who is looking for a career opportunity. A volunteer working hands on in the community shows my people persons attitude, and my sales success is my competitive drive. A team player, persistent, determined, motivated and goal oriented. Innovative, dynamic and confident employee that has demonstrated leadership ability with strong organizational skills and works well under pressure. A self-directed who is able to take initiative and has good time management skills. An employee that believes that it is important to contribute to the community as well as developing my own skills. SUMMARY OF QUALIFICATIONS

Cash Operations, balancing, setting up floats and tills Warehouse heavy lifting up to 80lbs

Customer service, quality assurance, clerical and mailing Business accounts, large orders accuracy a must

Sales product information, training

Refund, exchange, and customer inquires

Licensed driver, forklift certified

Telephone sales, face to face transaction

Loss prevention

Flexible

Captain of Girls Basketball Team

Assistant Manager of Boys

Cross trained

Clerical duties and payments collected

Teachers Assistant for Special Needs- Beatty Fleming P.S Assisted in Playskool for kids- Brampton Centennial S.S W.H.M.I.S Training Rona- Canadian Tire

C.P.R & Self Defence Course

Assistant Manager- Tara Nova Vacations

Receptionist/ Hiring Manager and Secretary

2014-present The Home Depot Tool Rental associate/Pro desk Customer Service and PBC Desk (bulk or business accounts) To ensure customer satisfaction, and find help for customers Made announcements and pages over the intercom warning of emergencies and phone calls

Placed special orders and rain checks for customers Rented tools,vans, scheduled special deliveries, and R.T.V for damaged goods

Called and contacted other stores to check inventory for customers Cash Store 2013-2014 Brampton 367 main st N

Financial service

Issued loans and line of credits

Money transfers

Faxes and payments

Collections

Account changes and payment plans

Customer service

Ensure safe and clean work environment

Billing cycle changes process cheque cashing

Calculate interest

Courtesy calls

Assisted with scheduling and filing of records

Receptionist phone switchboard

2005- 200*-****-**** Rogers communication- Smart linkers Customer Service/Quality Assurance Trainer

Cross trained to sell all product lines

familiar with the old As400 and new SGI systems, Vision. Quality prime, Quality trainer, Hybrid top sales 2008 Meet Ted Rogers.

Door to door sales manager- training and hiring

Top sales

Opened three locations trained at all

Set up booth/ information stand, handout pamphlets 2011-Current York university/Keele Campus

Toronto, Ontario

psychology BA honours, 2nd year

enrolled in the honours program

2003-2005 Centennial College telecommunications/ Call Center Management

REFERENCES AVAILABLE ON REQUEST

Contact this candidate