RICARDO FRONTAL

**** ****** ******* ***** ***** Land, Texas 77478

Cellular:832-***-****-Mail: acrexm@r.postjobfree.com-Skype: ricardo_frontal Looking for a position inside the company that allow me to contribute to its development by applying all knowledge acquired across the exercise of my professional career. Both in the technical area as administrative.

PROFESSIONAL EXPERIENCE

2012 – 2015: Sales Manager, GSI (Grupo Soluciones Informáticas),Santo Domingo, Dominican Republic:

GSI is systems integrator offering business solutions (document and image processing and Business Process Management [BPM]), with presence throughout Central America, Ecuador and the Dominican Republic.

IT sales: complex software and hardware solutions (HP, Dell, Microsoft, Cisco, others)

Manage top accounts in the enterprise segment (public sector, trade and industry, finance, Telcos) with sales over $2m per year. Accounts include Banco Promérica

(finance), The Customs Bureau of the Dominican Republic (public sector), Mercasid

(industrial), CCN (retail and nutrition), Banco del Progreso (finance) and Banco Central

(finance), among others.

2008 – 2012: Channel Manager, Intel (ADV Direct), Santo Domingo, Dominican Republic

Designed and executed Intel’s training curriculum for sales and IT staff for the company’s top local channel partners

In charge of Intel’s products portfolio (motherboards, processors)

Communicated product roadmap and offered consultancy to channels and partners

Researched, drafted and communicated market and competitor analysis for the country, reporting back to Intel headquarters in the US

Captured business and worked on proposals and bids for the private and public sectors

Organized events to increase sell-out in channel partners (Floor Days, Discount Fairs, promos and others)

Achievements: 2014 Quarterly sales exceeded sales targets by 35-40% average: US$300K in retail and enterprise products to Omegatech, US$200K to Prodacom, US$100K to CECOMSA, US$100K to Tecnomundo, US$200K to Wilson Hardware, US$100K to Universal de Cómputos. Annual sales target was US$8m

Accounts managed: Sonol, S & G Supply, PC Gallery, Plaza Lama,DistribuidoraCorripio. 2007-2008: Sales ManagerOnmicron Dominicana, Santo Domingo, Dominican RepublicOfficial Compaq Distributor for the Dominican Republic and Haiti.

Sold IT solutions: HP, Microsoft, 3Com and Cisco hardware and software

Managed sales and accounts in the enterprise segment (Public Sector, Trade and Industry, Finance, Telcos)

Supervised a team of sales reps and the IT staff in the Repair and Maintenance division

Created the company’s sales and business development strategies to guide the Sales department to achieve and surpass their targets

Established sales targets and forecasts for the sales team

Direct reports: 3 sales reps, 1 inside sales, 2 IT technicians.

Achievements: US$85K in PCs and accessories to top auto distributor Santo Domingo Motors,US$55K in server solutions to Banco de Reservas, US$25K in PCs, printers and ink/toner solutions to ARS Humano. Annual sales target was surpassed by 20-30% average per year, out of a target of US$12m.

Accounts managed: Central Romana (manufacturing), Mercasid (manufacturing and nutrition) Banco Popular (finance), ARS Humano (finance), La Colonial de Seguros

(insurance).

2004-2007: Technology Consultant, ISISA, Santo Domingo, Dominican Republic ISISA is one of the top IT VARs in the Dominican Republic, with key contracts with the major IT manufacturers and developers in the world.

Managed software and hardware sales for Cisco, HP, Microsoft, Symbol, Avaya and 3Com

Managed Banco Popular (finance), Gildan Sportwear (retail), the Internal Revenue Service of the Dominican Republic (public sector), Implementos y Maquinarias (manufacturing), Universal de Seguros (insurance) and Santo Domingo Motors (auto distributor).

Achievements: US$50K datacenter solution and US$35K storage solution to CementosAndinoDominicano (manufacturing),US$800K public sector bid for PCs, printing and imaging soltions, servers, backup solutions for Indotel (public sector); won a second bid at that account for the same solutions, for US$600K

Awards: Salesperson of the Year, 2004 and 2005, for overachievements in sales targets

($8m in 2004 and $10m in 2005).

2001 – 2004: Account Executive, Xolutiva, Santo Domingo, Dominican Republic Top VAR for several IT manufacturers.

Sold software and hardware solutions (Cisco, DELL, Microsoft, CA., HP, 3Com, Cisco)

Managed accounts in the enterprise segment(The Dominican Chamber of Commerce

[trade and industry], Orange [Telco], La Colonial de Seguros [insurance], Central Romana

[manufacturing], Dream Hotels [hospitality and tourism])

Achievements: US$20K in servers to Banco Popular, US$$22K in PCs to Cervecería Nacional Dominicana (nutrition and beverages), US$15K in server solutions to Mercasid, US$8K in printing and imaging solutions to Banco Vimenca (finance). 2000-2001: Network and Communications Manager,Xerox Dominicana, Santo Domingo, Dominican Republic

Dominican branch of Xerox.

Organized, managed and optimized all processes and resources related to the company’s network and communications

Managed the SQL database

Offered IT support to internal stakeholders. Support included systems updates, use of IT tools, systems and resources

Created user access rights and definitions, network directories and structures

Followed up on recommended changes to processes and structures after annual network audits.

1997-2000:Systems Manager, IT Support Department, Banco Popular Dominicano, Santo Domingo, Dominican Republic

Banco Popular is the largest, oldest private bank chain in the Dominican Republic, with over 200 brances nationwide.

Contributed to optimizing, managing and creating the structure of the bank’s online resources

Managed system security, corporate customers’ remote online access and followed up on recommended changes to the communications infrastructure after annual network audits

Offered tech support to internal users, around all internal and external tools, systems, software and hardware

Rolled out all system, platform and program updates

IT repair duties included printers, all-in-ones and PCs. 1994-1997: Analyst &Programmer, System integrity Department,Banco Popular Dominicano, Santo Domingo, Dominican Republic

Reviewed and audited all of the modifications that the IT team made to internal systems and programs

Turned modified programs into beta versions, then moved them into production phases for rollout to end-users.

1993 – 1994: Network Operator, IBM S/34, S/36 and S4381Operating Systems, Banco Popular Dominicano, Santo Domingo, Dominican Republic

Tech support for the bank’s ATM systems and machines, keeping them online and operational

Checked the ATM systems to update customer withdrawals and accounts on a daily basis

Performed all processes on IBM S/34, S36, S4381 and as400 mainframes. 1998: Professor, Microsoft Office Applications,Universidad Nacional Pedro Henríquez Ureña, Santo Domingo, Dominican Republic.

1994 – 1998: Professor,Dbase, Lotus, Introduction to the Operating System, and Microsoft Office,Ares Datos Institute, Santo Domingo, Dominican Republic. EDUCATION

2011: BA Marketing,Universidad del Caribe, Santo Domingo, Dominican Republic 2007: Associate’sDegree in Business Management, Instituto Superior de Educación a Distancia

(ISED),Santo Domingo, DominicanRepublic.

1993: BA, SystemsEngineering,Universidad Acción Pro-Educación y Cultura (APEC), Santo Domingo, Dominican Republic

1993: Programming Technician, Universidad Acción Pro-Educación y Cultura (APEC), Santo Domingo, Dominican Republic

COURSES AND CERTIFICATIONS

Cisco Sales Certification

HP Certified Professional Sales Program

Windows Applications Management, Ares Datos Institute

Professional Sales Certification, Psicología Industrial

Total Quality, Banco Popular Dominicano

Certification, Business Communication, Motivus Strategy

Neuroleadership Certification, Change Americas

HP FlexNetwork Certification.

Personal and professional references are available upon request.

Contact this candidate